Customer Service Representative I
- Pay Rate: Customer Service Representative I
- Contract Length: 9 months
- Work Hours: 7:45 AM – 6:00 PM CST | with a 30-minute break and two 15-minute breaks | Occasionally, overtime may be required
- Location: Candidates should be within 1 hour of: Urbandale, IA 50323 | Houston, TX 77042 | Tampa, FL 33609 | Miami, FL 33178 | Franklin, MA (Onsite)
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Responsibilities
- Supports primarily inbound calls assisting callers with making their elections, answering questions about upcoming changes and providing support regarding their pensions.
Qualifications
- HS diploma or equivalent.
- Experience with pensions, working in an office environment and prior call center experience are preferred but not required.
Additional Requirements
- Internet speed of at least 50 Mbps or greater
- Hardline connection via ethernet to internet (so no wifi)
- Basic computer skills
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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