Clerk, Collections
- Pay Rate: $32.84/hour (on W2)
- Contract Length: 4 months
- Location: Onsite | West Babylon, NY 11704
- Work Hours: 1st Shift | Start at 8:00 AM | 40 hours/week
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Job Overview
The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced, goal-oriented collections department. Providing customer service regarding collection issues, processing and reviewing account adjustments, resolving client discrepancies, and short payments. Manages assigned book of business and collections of all outstanding accounts receivable from clients and customers.
Responsibilities
- The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary.
- Monitor accounts on a daily basis and identify outstanding account receivables.
- Take actions in order to encourage timely payments.
- Assist cash application specialist for application customer remittances and perform research on all customer payment.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Process credit card and e-check payments and refunds.
- Resolve billing issues and discrepancies.
- Contact clients and discuss their overdue payments.
- Accountable for reducing delinquency for assigned accounts.
- Prepare and present reports on collection activities and progress.
- Performs other job-related duties as assigned.
- Managing upto 1500 accounts.
Qualifications
- Proven experience as a Collection Specialist or similar role
- Knowledge of various collection techniques
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
- Ability to prioritize and manage multiple responsibilities
- 3-5 years High Volume Collections experience (Over 500+).
- High school diploma
Preferred:
- Associate's/Bachelor's degree is a plus
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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