Business Analyst – Intermediate
- Pay Rate: Flexible- Hybrid
- Location: Toronto, Ontario
- Contract Length: 12 Months
We at Raise are hiring right now for one of our Clients. If you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
Qualifications and Experience:
• Experience gathering and documenting business requirements for ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
• Strong understanding of attestation, certification, compliance, audit, risk management, and governance processes.
• Experience defining KPIs, scorecards, compliance metrics, and executive reporting requirements.
• Proficiency in creating user stories, process maps, business requirements documents (BRDs), and functional specifications.
• Experience supporting UAT, data validation, and requirements traceability.
• Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
• Strong stakeholder management, facilitation, analytical, and communication skills.
Technical Capabilities:
• Requirements Analysis and Documentation
o Business requirements gathering
o Acceptance criteria
o Use cases
o User story creation
o Requirements traceability
• Process Modeling
o Workflow design
o Process mapping
o Gap analysis
• Data Analysis
o Data mapping & validation
o Reporting & dashboard.
• System Analysis
o Application dependencies
o Integration analysis
o Interface requirements
• Testing and Quality Assurance
o Test scenario creation
o UAT facilitation
o Defect analysis
o Requirement validation
• Compliance Awareness
o Access controls
o Data privacy
o Security requirements
o Audit controls
Deliverables:
• Develop Business Requirements Documentation (BRD), Functional Requirements Documentation (FRD).
• Prepare Business Process Mapping.
• User stories.
• Create & Execution of Test Scenarios.
• Data Mapping.
• Stakeholder Analysis.
• UAT Support.
• Analyze results and creating reports for Management as needed.
Must Haves:
• Experience gathering and documenting business requirements, creating user stories for process maps, ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
• Strong understanding of attestation, certification, scorecards, compliance, audit, risk management, and governance processes.
• Experience supporting UAT, data validation, and requirements traceability.
• Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
• Strong stakeholder management, facilitation, analytical, and communication skills.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com