Role: Organizational Change Readiness Specialist
Location: Hybrid, must be able to travel to Fredericton, NB as required
Term: December 1st 2026 – November 30th 2027
Hours: Approx 37.5 – 40hrs/wk
Project Overview
The Smart Grid Portfolio is responsible for delivering a body of business transformation/technology enabled projects as part of a five-year plan. Some of these projects are in Executing (ADMS/Rates Modernization), and some are just in early planning phase.
Role Overview:
Provide Organizational Change Readiness / Change Management Support utilizing NB Power tools/templates/methodology and industry best practice. This will include assessments/plans such as Size of Change, Stakeholder, Change Impact, Change Approach/Strategy, any needed supports such as Communications/Training/People Readiness approaches and plans.
The Organizational Change Readiness (OCR) Specialist acts on behalf of NB Power and is responsible to play a key role on the team by increasing employee adoption of change initiatives that transform our work environment in areas such as business processes, technology, and job roles. The OCR Specialist will work to drive faster adoption of changes, increase employee enablement and proficiency, drive higher utilization and sustainment of changes that impact the organization, while ensuring a positive employee experience and engagement throughout.
Job Tasks and Responsibilities
- In conjunction with project manager, consult with business to understand impacts of project change and develop a project Change Management Plan inclusive of (Stakeholder Engagement, Communications and Training) to enhance adoption and business readiness to receive project outcomes.
- Develop Change Artefacts and take accountability for the effectiveness of the OCR solution, as recognized through project stakeholders’ readiness/acceptance of the project changes.
- Liaison with NB Power corporate marketing and communications to ensure external communications are planned and executed.
- Execute change management plan during the project.
- Participate in project lessons learned and other continuous improvement activities.
Mandatory Requirements
- Professional certification in change management discipline, such as PROSCI or equivalent.
- Understanding of project management approaches and phases.
- Previous experience/understanding of NB Power change management would be preferred, along with NB Power organizational knowledge. NB Power uses an ADKAR based management methodology.
- Experience providing change management support for a technology-based projects is required.
Education and Experience Preferences
- A minimum of five (5) + years of demonstrated experience leading the planning and execution of change efforts for technology adoption and digital transformation projects.
- Bachelor’s degree in Adult Education, Public Relations / Marketing / Communications, Organizational Behaviour, Business, Liberal Arts, Human Relations, or equivalent.
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