Test – Hughes Center – Brand Ambassador

Test Job:

Raise is looking for a customer service oriented individual to represent Lyft as a Brand Ambassador at the Hughes Center in Las Vegas.

Pay Rates: $22.00/hour

Shift Schedule (All Staff):

You will be responsible for being on-site at the Hughes Center during the following times:

●   Thursday, November 19, 2026: 7:00 PM – 12:30 AM

●   Friday, November 20, 2026: 7:00 PM – 12:30 AM

●   Saturday, November 21, 2026: 7:00 PM – 12:30 AM

Job Summary:

Your role will be focused on representing the Lyft brand, guiding riders to the events and pickup location, signing up new riders, and providing any feedback to the Lyft team on rider sentiment.

This position is employed by Raise and assigned to Lyft on a contract basis. The selected candidate will be an employee of Raise, not Lyft, for all employment purposes.

 Responsibilities:

Customer Service

The ultimate people person – quick to create a world-class experience for drivers and riders

Cheerful, magnetic personality – a natural helper

Direct riders to the event and designated pickup location(s)

Promoting downloading the Lyft app for new customers

Encouraging attendees to visit the Lyft Lounge and use the provided charging stations (when available)

 Handing out free hydration products that will be provided at the Lyft Lounge (when available)

Offer basic tech support to riders including:

Downloading the app

 Restarting the app

Guiding them to the ‘Help’ button for additional concerns

 Interacting with riders and drivers who may be in cars

Assist with traffic flow management during peak egress periods, helping to direct vehicle and pedestrian traffic to ensure safe and efficient rider pickups

De-escalate and diffuse tense situations while keeping a cool head for any unexpected interactions

 Experience & Skills:

1+ years of experience in customer service

 An understanding of the ridesharing industry generally and Lyft specifically

Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving capabilities

Adaptable to fluid environments

Strong communication skills

 Must be able to work a flexible schedule, especially evenings and weekends

Looking for meaningful work? We can help

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

 We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com

When you apply for a job with us, you consent to the use of automated screening tools — including voice and text analysis — for this job and future jobs with Raise. These tools help us review resumes, assess qualifications, and make initial recommendations; however, all final reviews and hiring decisions are made by people. Questions? Contact us at hello@raiserecruiting.com

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