Senior Service Specialist
- Pay Rate: $18-$20/hour on W2
- Contract Length: 3 months
- Work Schedule: 9:00 AM – 6:00 PM
- Location: Los Angeles, CA 90067 (Onsite)
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Overview
- This role will be critical in helping ensure multiple areas of the front desk and administrative duties are fulfilled to successfully deliver on our service commitments in a timely and effective manner.
- Administrative duties may include things like handling and distributing mail, copying, printing, hospitality, filing, or other services defined or outlined in client’s service agreement with the client.
Responsibilities
- Work closely with the client's staff to assist with front office.
- Answer incoming telephone calls and forward to the appropriate person.
- Take accurate and complete messages for those who are unavailable.
- Promptly greet and announce visitors in a friendly and business-like manner.
- Maintain a neat and organized reception desk and front lobby area.
- Order and stock supplies as needed.
- Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan, or production requests.
- Follow established guidelines and procedures for receiving, documenting, organizing, and mailing out client packages (i.e., parcel deliveries, messenger services, etc.)
- Exhibit ability to take written or verbal instructions while taking notes to properly produce client project requests.
- Accurately produce copy, print, and scan projects in accordance with verbal and written instructions
- Sort, scan, and distribute and meter U.S. mail with knowledge of current postal rates.
- Ensure accurate tracking, monitoring, and recording of all charges, overtime, logs, and entries throughout his/her shift.
- Perform other administrative duties as requested.
Top Required Skills:
- Organization
- Hospitality
- Communication
- Printing
Qualifications
- High School Diploma or GED
- Minimum of 1-year work experience preferably as a Receptionist/Senior Service Specialis.t
- Previous experience in a client service field preferred.
- Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting.
- Ability to multitask with attention to detail.
- Ability to handle complaints with professionalism, patience, and diplomacy.
- Working knowledge of MS Word, Excel, and Outlook.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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