Senior Business Analyst
- Full-time, permanent position
- Remote working environment, required to visit the easily accessible downtown Toronto location 2-3 times monthly
- Competitive salary with access to health and dental benefits
We’re Raise, and we’ve joined forces with our client Accerta, who are looking to hire a Senior Business Analyst as soon as possible.
Accerta Services Inc, is a B Corp-certified social enterprise enabling healthcare equality for all. As a social enterprise, they manage dental, vision, drug, and healthcare benefits programs exclusively for government and social services agencies in Canada. Their targeted experience and innovative technology provide cost savings, reliable service, process continuity, and accurate, insightful data that enables governments to make informed strategic decisions, reducing stress on the healthcare system through streamlined administration.
As the Senior Business Analyst, you’ll work closely with internal partners to identify, record and report on business activities. You’ll hold accountability for gathering and defining business needs, reviewing, and approving detailed business requirements, documenting business process, identifying and managing risks, assist in planning and executing business acceptance testing, updating system documentation, developing communications/ training and transitioning knowledge to production support.
The ideal candidate for this role brings at least 5 years of progressive experience as a Business Analyst, has demonstrated a strong ability to collaborate with internal partners, including facilitation and presentation, and has experience supporting project management (as well as a strong interest in developing project management skills). Experience supporting CRM implementation is an asset.
Primary Accountabilities:
- Engage business partners and internal subject matter experts to identify and document business needs
- Work with business partners to ensure that IT development and implementations are meeting business strategies
- Technical knowledge expertise during info delivery session(s) to end users
- Plan and execute business acceptance testing including preparation of test plans, execution of testcases, documentation of results and filing of defects
- Develop and/or provide input into internal and external communications
- Collaborate with Management in the development of internal training programs
- Support Project implementation testing and sign-off recommendation
Details:
This is a full-time position offering a hybrid work model that blends remote work with planned in-office days. You will be required to visit the Toronto office twice a month at a minimum. Schedules will be determined in partnership between individuals, managers, and the team. While enjoying the flexibility of working from home, the work schedule is Monday through Friday, core business hours.
The position offers a competitive base salary in the range of $61,600 – $83,000/per year, depending on experience.
Skills & Qualifications:
- University degree, preferably in IT or Business
- 5 years’ progressive experience as a Business Analyst or equivalent experience (knowledge of methodologies, tools and techniques for testing and developing business requirements)
- Previous exposure to Project Management Methodologies and the desire to be mentored in the role of Project Manager
- Working towards a Project Management Professional (PMP) Certification is an asset
- Experience supporting CRM implementations is an asset
- Strong collaboration, facilitation, negotiation, and presentation skills
- Proactive and thrives in a fast-paced environment
- Knowledge of diverse business processes and applications
- Ability to apply judgement and clear direction in a dynamic and ambiguous environment, leveraging well-developed analytical problem-solving and decision-making skills
- Proficiency with MS Office, Visio, and Sequel
- Experience with Robotics Process Automation (RPA) projects in a Business Analyst role is a plus
- Ideally experience integrating Blue Prism (RPA) with other technologies including Optical Charter Recognition (OCR) tools, low code platforms (BPM)
- Well-developed verbal and written communication skills, able to tailor communication style to the audience and to actively participate and influence conversations with stakeholders
- Results oriented with a proven track record of delivering to deadlines, able to multitask and prioritize a wide range of tasks with an understanding of the big picture and interdependencies across systems and projects
- An enthusiastic team player who enjoys sharing knowledge, experience and ideas and is open to the ideas and input of others
- Self-motivated and able to work independently with a willingness to take ownership and responsibility
A condition of employment is that you must clear an enhanced criminal background and vulnerable sector check.
Your Application
We value diversity and inclusion and encourage all qualified people to apply; however, only those selected for an interview will be contacted.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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