Business Analyst Project Compliance Advisor Team Support
- Pay Rate: $38.32/hour, depending on experience
- Contract Length: 6 Months
- Location: Burnaby, British Columbia
Raise is currently hiring a Business Analyst Project Compliance Advisor Team Support on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable. Our Client, is one of the largest electrical energy suppliers in Canada.
Description
The Business Analyst in this role will support the Project Compliance Team and provide critical operational support to ensure the seamless execution of the Mandatory Reliability Standards (MRS) program. This role serves as the primary point of contact for the Compliance Inbox and acts as the "engine room" for project triage, workflow monitoring, and data integrity.
The successful candidate will manage complex internal review workflows, maintain high-level tracking systems, and provide essential administrative and technical support to the Project Compliance Advisors. This position requires a high degree of autonomy, a keen eye for technical inconsistencies, and the ability to manage professional communications across diverse project teams.
Responsibilities
- 1. Compliance Inbox & Communication Management
- Primary Liaison: Serve as the first point of contact for the Project Compliance Advisor team, ensuring all inquiries receive same-day acknowledgement.
- Inbox Architecture: Manage Outlook rule sets and filing structures (one folder per project).
- Triage & Prioritization: Review incoming content, apply color-coded categorizations, and escalate urgent matters to Advisors immediately.
- Template Governance: Maintain and deploy standardized email templates to ensure consistent messaging across the organization.
- 2. PPM Internal Review & Workflow Monitoring
- Data Integrity: Update the MRS Project Review Tracking spreadsheet and SharePoint Doc Sets for all new submissions (MRS Applicability Tools).
- Workflow Audit: Review the Project Portfolio Management (PPM) queue to verify that reviewers are correctly tagged and that links to macro-enabled Excel tools are functional and correctly placed.
- Technical Troubleshooting: Identify and resolve errors in PPM links or attachments; communicate changes and rationale directly to project submitters.
- 3. Project Compliance Advisor Support (Triage & Analysis)
- Initial Technical Triage: Review submitted MRS Applicability Tools for completeness and logical consistency. While not performing a full compliance audit, you will identify anomalies where project descriptions do not align with tool responses.
- "No-Tool" Management: Lead the weekly "No-Tool Triage" meeting. Investigate projects identified by IP MRS that have failed to submit required documentation for their current phase.
- Tracking & Escalation: Monitor "rerun" requests and follow up on missing information, escalating non-responsive project teams to the Team Lead.
- 4. Financial & Charge Code Administration
- Cost Recovery: Initiate and track requests for internal and external charge codes upon receipt of project tools.
- Audit Trail: Document charge codes and Team Support hours within the Doc Set and Tracking systems.
- Issue Resolution: Follow up on errored charge codes to ensure successful monthly cross-charging.
- 5. System Sustainment & Meeting Support
- User Acceptance Testing (UAT): Participate in testing scripts for the MRS Applicability Tool, documenting outcomes to support technical sustainment.
- Technical Update: Provide status updates on outstanding technical support emails during sustainment meetings.
- Collaboration: Attend Advisor team meetings and provide support (note-taking/scheduling) for Project Compliance Advisor solo meetings to ensure dual-representation.
Qualifications
- 3+ years in a Business Analyst, Project Coordinator, or Compliance Support role, preferably within a utility or highly regulated environment.
- Technical Proficiency: *Advanced MS Outlook (Rules, Folder Management, Templates).
- Strong MS Excel (Experience with macro-enabled workbooks/tools).
- Experience with SharePoint Doc Sets and PPM (Project Portfolio Management) systems.
- Ability to spot inconsistencies in technical documents and data sets.
- Exceptional professional writing skills for coordinating with internal stakeholders and project leads.
- Proven ability to manage a high-volume inbox and multiple tracking spreadsheets simultaneously without loss of accuracy.
- Education and Certifications
- Bachelor’s Degree in Management Information Systems, Library Archives and Records Management, Business Administration or Commerce (major in Computer Science or Business) or an equivalent combination of education and related experience
Additional Information
- Every contractor must supply their own Windows 11 Laptop computer for the duration of the assignment.
- Every contractor must supply their own “Smart Phone”. This is needed to gain access to the Organizations network.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com.
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