Business Analyst – Intermediate
- Pay Rate: Flexible
- Location: Toronto, Ontario
- Contract Length: 6 Months, Onsite
We at Raise are hiring right now for one of our Clients. If you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
· Post‑secondary education in business, computer science, or a related discipline or an equivalent combination of education and experience.
· Minimum 5+ years of Business Analyst experience in large, complex enterprise environments.
· Demonstrated ability to gather, document, and validate business and technical requirements (BRD, FRD, NFR, user stories).
· Experience facilitating stakeholder workshops, interviews, and requirements sessions across multidisciplinary teams.
· Strong skills in process mapping, workflow modelling, and producing current‑state and future‑state diagrams.
· Ability to translate business needs into clear requirements for technical and project teams.
· Previous experience working closely with UX designers to document user needs
· Proficiency in BA toolsets such as Jira, Azure DevOps, Confluence, and process modelling tools (e.g., Visio).
· Experience supporting testing phases, including reviewing test cases, validating requirements coverage, and contributing to UAT planning.
· Understanding of SDLC and Agile delivery methodologies, including participation in sprints, backlog refinement, and stand‑ups.
· Experience analyzing and documenting business processes related to digital services or customer‑facing workflows.
· Ability to manage competing priorities in fast‑paced project environments (including urgent backfill scenarios).
· Strong problem‑solving skills with the ability to develop clear, actionable recommendations that support project objectives.
Desirable:
· Experience in digital identity / authentication BA work (based on RITM Business Analyst request context
· Experience with government or public‑sector projects with multi‑stakeholder governance.
· Familiarity with City of Toronto digital platforms, identity solutions, or legacy authentication systems.
Deliverables:
· Business Requirements Document (BRD)
· Functional & Non‑Functional Requirements Package
· Login workflow models, IAM data flows, and use‑case documentation
· Current‑state and future‑state process models
· User stories and acceptance criteria in Jira/Azure DevOps
· Requirements Traceability Matrix (RTM)
· Weekly status reports
· RAID log updates
· Contributions to test plans and validation of requirements coverage
Assignment of Duties:
Requirements & Analysis:
· Lead requirements gathering sessions with business, cybersecurity, IAM, and application development teams.
· Document business requirements (BRD), functional and non functional requirements, user stories, and acceptance criteria.
· Analyze authentication workflows, login use cases, identity lifecycle requirements, SSO/MFA processes, and federation patterns.
· Perform gap analysis between current login processes and desired future state architecture.
Process & Workflow Documentation
· Produce detailed current state and future state process maps, system interaction diagrams, IAM sequence diagrams, and data flow diagrams.
· Ensure requirements align with enterprise IAM standards and security policies.
Stakeholder Engagement
· Facilitate workshops, interviews, and working sessions with internal and external stakeholders.
· Translate complex IAM technical concepts into business language and vice versa.
Project Delivery Support
· Support sprint planning, backlog refinement, and participation in Agile ceremonies .
· Collaborate with QA teams to validate requirements coverage and test case completeness.
· Collaborate with UX and service designers to translate user needs from wireframes, user stories, and content design into clear business requirements for development and business teams
· Participate in solution design discussions, ensuring business needs are met.
Reporting & Documentation
· Maintain project documentation, traceability matrices, RAID logs, and weekly status reports.
· Provide clear and actionable communication to project leadership.
Must Haves:
· 5+ years of Business Analyst experience in large, complex enterprise environments.
· 5+ years Demonstrated ability to gather, document, and validate business and technical requirements (BRD, FRD, NFR, user stories).
· 5+ years Experience facilitating stakeholder workshops, interviews, and requirements sessions across multidisciplinary teams.
· 5+ years Proficiency in BA toolsets such as Jira, Azure DevOps, Confluence, and process modelling tools (e.g., Visio).
· 5+ years Strong skills in process mapping, workflow modelling, and producing current‑state and future‑state diagrams.
· Understanding of SDLC and Agile delivery methodologies, including participation in sprints, backlog refinement, and stand‑ups.
Nice to Have:
· Public Sector Experience
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com