Manager, Digital Product Design
- Location: Toronto, ON – Hybrid (Requiring 4 days in office per week, 1 day remote)
- Pay Rate: $85.26/hr – $100.67/hr
- Contract Length: 12 Months with the possibility of extension
We at Raise are hiring a Manager, Digital Product Design for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
- Lead discovery initiatives and align cross-functional teams on problem definition and strategic direction
- Conduct qualitative research including user interviews, contextual inquiry, and competitive analysis
- Synthesize research insights into artifacts such as journey maps, personas, and ecosystem maps
- Design and facilitate workshops and ideation sessions
- Present strategic insights to stakeholders at all levels. including executives
- Monitor industry trends and emerging technologies (especially AI/ML capabilities)
- Collaborate with business, operations, technology, design, and development teams
- Navigate ambiguity in fast-paced environments.
Must-have Skills:
Education:
- Undergraduate or Graduate degree in Sociology, Anthropology, History, Psychology, Strategic Foresight, Humanities, Cultural Studies, Political Science, Business, or equivalent work experience
Experience:
- 3-7 years of experience in product strategy, design, consulting, and/or research.
- Proficient with design thinking methodologies.
- Strong problem-solving and facilitation skills.
Skills:
- Strong qualitative research skills, including methodology selection, user recruitment, research guide development, and insight synthesis
- Deep understanding of design thinking methodologies, tools, and research methods
- Comfortable planning and leading collaborative virtual and in-person workshops
- Ability to synthesize complex information and present insights in simplified, visually appealing ways to stakeholders at all levels
- Ability to collect diverse stakeholder feedback and iterate on outputs
- Big-picture thinking and strategic mindset
- Collaborative team player with strong interpersonal skills
- Ability to navigate ambiguity in fast-paced environments
Nice-to-have Skills:
- Experience in the financial services sector or corporate setting.
- Awareness of AI/ML capabilities and how they can solve business problems
- Experience with digital analytics tools, metrics and impact reporting, and enabling data-driven decision-making
- Experience working in large, matrixed organizations
- Knowledge of wealth management or asset management products/services
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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