Administrator, Cheque Processing Team (CPT)
- Location: Toronto, ON – Hybrid (5 days a week during Training, then 4 days a week on-site)
- Pay Rate: $24.88/hr
- Contract Length: 12 Months.
We at Raise are hiring an Administrator, Cheque Processing Team (CPT) for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
- Ensure timely and accurate acceptance, validation and preparation of instructions such as, but not limited to cheque issues, cheque deposits, stop payments, issue foreign drafts, stale-dated cheques
- Create and review, and where needed, update desk operating procedures and identify and resolve reoccurring problems to ensure corrective actions and proper procedures are put in place
- Ensure compliance with all policies and procedures currently in place, and identify any gaps in processes that might increase risk and highlight to management for remediation
- Ensure second-level review is completed on identified processes within the team and issues or potential problems are immediately escalated to management for resolution
- Investigate and respond to queries relating to the processing of instructions
- Cross-train on all tasks within CPT
- Share knowledge with team members to assist in the resolution of more complex problems
- Contribute to the success of the department by supporting and assisting other team members in meeting daily deliverables
- Validate instructions against CPT processes and procedures and identify instructions that fall out of normal scope for escalation
Must have skills:
- 3+ years of back-office processing experience
- Strong working knowledge/experience in the financial services industry (optional)
- Accuracy in processing transactions and meeting deadlines in a fast-paced environment – Ability to manage high volumes.
- Proficiency in MS Office including experience using Excel macros.
- Issues escalation and resolution skills
- Ability to communicate effectively with stakeholders.
- Must be a team player with excellent interpersonal skills
- Solid organizational and time management skills
- Detail-oriented
Nice-to-have Skills:
- Retail banking experience
- Workable knowledge of Trust, PPS, ICE, SIPS, BESS, OnDemand and White Label IRIS
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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