Senior Business Analyst
· Location: Toronto ON
· Contract Length:6months
Work Type: Hybrid
We at Raise are hiring right now for one of our Government Sector Clients. If you’re interested, apply below for your chance to join a great place to work.
RESPONSIBILITIES
1. Lead the elicitation, documentation, and validation of business and functional
requirements for complex IT initiatives.
2. Facilitate stakeholder workshops, interviews, and meetings to capture business
needs and align expectations.
3. Translate requirements into clear deliverables such as functional specifications,
use cases, user stories, acceptance criteria, workflow diagrams, and data models.
4. Collaborate with technical teams to ensure solutions meet business objectives.
5. Maintain consistent, clear communication between technical and business
teams.
6. Create, extract, and modify ad-hoc and standardized reports based on
operational data as needed to support activities of the company
7. Ensure thorough understanding of data sources and relationships to generate
meaningful insights for management.
8. Prepare test scenarios and data
9. Assist in developing user guides, training materials, and onboarding sessions for
modernized solutions.
10. Contribute to change management plans to support adoption and minimize
disruption.
11. Support project planning, risk identification, and change management activities.
12. Assist in user acceptance testing (UAT) and ensure deliverables meet quality
standards.
A. Experience
Minimum 5+ years of progressive experience in business analysis within
large-scale organizations or enterprise environments.
B. Education
Bachelor’s degree in Computer Science, Information Technology, or a
related discipline.
C. Certifications
Certified Business Analysis Professional (CBAP) or PMI Professional in
Business Analysis (PMI-PBA) is strongly preferred.
Additional certifications such as Agile Certified Practitioner (PMI-ACP) or
Scrum Master (CSM) are considered an asset.
D. Technical and Analytical Skills
Strong proficiency in business analysis methodologies, including process
modeling, use case development, data analysis and requirements
traceability.
Demonstrated ability to perform option analysis, cost-benefit analysis,
and trend analysis.
Experience with IT systems analysis, including data flow diagrams,
process flow diagrams, and system integration concepts.
Understanding the foundations of modern IT landscape.
E. Tools and Technology
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint,
Visio).
Experience with requirements management tools (e.g., JIRA, Confluence),
and modeling tools (e.g., MS Visio).
Familiarity with SQL and ability to perform basic data queries is an asset.
F. Communication and Interpersonal Skills
Excellent oral and written communication skills, including the ability to
prepare clear and concise documentation.
Strong presentation and facilitation skills, with the ability to tailor content
to diverse audiences.
Proven ability to build relationships and collaborate effectively with
stakeholders at all organizational levels.
G. Organizational and Leadership Skills
Exceptional organizational skills with the ability to manage multiple
priorities and deliverables under tight deadlines.
Demonstrated ability to work independently with minimal supervision
and exercise a high level of initiative and self-direction.
H. Additional Requirements
Experience in Agile and Waterfall project environments; understanding of
SDLC.
The City may contact the references provided. Should any reference fail to confirm that
the services listed in Section 3.0 were performed in a satisfactory manner; the Candidate
may be declared non-compliant, and not considered for the remainder of the evaluation
process.
Deliverables
The Senior Business Analyst will be responsible for producing the following tangible
outputs during the engagement:
1. Business Requirements Document (BRD)
o Comprehensive documentation of functional and non-functional
requirements.
o Includes detailed business rules, process flows, and acceptance criteria.
2. Functional Specifications Document (FSD)
o Detailed specifications for system design and configuration.
o Traceability matrix linking requirements to design and testing.
3. Process Models and Diagrams
o Current-state and future-state process flows using industry-standard
notation
o Data flow diagrams and system interaction models.
4. Requirements Traceability Matrix (RTM)
o Mapping of requirements to design, development, and testing phases.
5. Meeting Facilitation and Workshop Outputs
o Documented outcomes from stakeholder workshops and decision-making
sessions.
o Action items and follow-up plans.
6. Option Analysis and Cost-Benefit Reports
o Evaluation of solution alternatives with recommendations.
7. User Acceptance Testing (UAT) Support
o Test scenarios, scripts, and validation reports.
o Coordination of defect tracking and resolution.
8. Status Reports and Communication Updates
o Weekly progress reports to stakeholders and project leadership.
o Risk and issue logs with mitigation strategies.
9. Other deliverables as directed by management
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Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
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