Receptionist
- Pay Rate: $15.80-$20.02/hour on W2
- Contract Length: 1 month
- Location: Los Angeles, CA 90067 (Onsite)
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Responsibilities
- Provide hospitality and reception or other services defined or outlined in company’s service agreement with client.
- Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
- Maintain a positive team-player mentality.
- Accurately communicate with client staff and company team members regarding commitments, deadlines, challenges, requests, etc.
- Deliver on service commitments in a timely and accurate manner.
- Invest proper effort and QC approach to deliver highest quality work and service.
- Comply with company’s standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook.
- Expected to uphold the Standards of Service and best practices developed by the company.
General
- Monitor and listen to clients to understand inquiries and requests to provide accurate information about the facilities and services with prompt assistance.
- Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests.
- Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
- Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift.
- Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests.
- Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm.
Reception
- Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors.
- Answer incoming telephone calls and direct call traffic to the proper person.
- Take accurate and complete messages for those employees who may be unavailable.
- Greet and announce visitors in a friendly and business-like manner.
- Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager.
Qualifications
- College Degree Preferred.
- Minimum of 1-year professional level work experience.
- Previous experience in a client service-oriented field preferred.
- Willingness and ability to learn new skills.
Requirements
- Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting.
- Ability to learn skills quickly.
- Flexibility in dealing with simultaneous projects.
- Attention to detail.
- Ability to function with a high level of patience, tact and diplomacy in handling any difficult situations.
- Ability to lift or move 40 lbs. or greater.
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100 lbs.
- Ability to walk, bend, kneel, stand, and/or sit for an extended period.
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
- Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc.
- Reading, writing, and arithmetic skills required.
- Visual acuity
- Able to convey information and ideas through speech in ways that others will understand.
- Able to listen to and understand information and ideas presented through spoken words and sentences.
- Able to speak clearly so listeners understand, identify and understand the speech of another person.
- Excellent organizational skills.
- Strong initiative required.
- Ability to work independently with minimal direct supervision.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
#HOTJOB