Senior Business Analyst

Senior Business Analyst

• Pay Rate: $12,500.00 / month salary based on expericne

• Location: (address or Remote/Hybrid)

Raise is currently hiring a permanent, Senior Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our client, is one of Canada's public research Universities is a global centre for teaching, learning and research. Consistently ranked among the top public Universities in the world

Description

Our client has an extensive list of investment requests for IT enabled projects from across the organization. The execution of the portfolio of projects extends out over at least the next five years, and new projects are being added to the pipeline on a regular basis. The execution of each project within the portfolio is approximately one year and the resources from each project will transition from one project to next upon completion of the delivery of each project. These projects will be managed within the Program Delivery office. The Program Delivery office is seeking a Senior Business Analyst. 

The Senior Business Analyst analyzes business needs and develops overall strategies for how automated systems can be used to support the short- and long-term direction of the business.

The Senior Business Analyst provides expertise in the areas of business process discovery and definition, requirements definition, analysis and design, configuration, implementation, testing, training, facilitation and documentation to deliver enterprise solutions to the organization. The Senior Business Analyst will own and drive the business analysis process. The Senior Business Analyst will be expected to manage portions of the project life cycle in regard to the business analysis phases including preparing project plans, schedules and strategies, and communicating status, risks, issues and decisions to project managers.

Organizational Status

The Senior Business Analyst works within the project team that consists of developers, functional experts, and other project specialists, and reports directly to the Senior PMO Operations Manager. The Senior Business Analyst will work closely with senior leadership and staff in other administrative and academic units.

Responsibilities

  • Plan, organize, manage, monitor and be responsible for the business analysis activities of projects. 
  • Understand business context, project justification, business goals, and priorities and update and maintain documentation on such.
  • Understand and apply business architecture concepts to ensure strategic alignment with organizational goals, outcomes and business value.
  • Recommend types of working groups, and leads working groups to support the discovery and analysis of business processes and requirements and the design of new solutions.
  • Document current state business process, capture issues and opportunities and understand proposed future state, identifying gaps to achieve that state.
  • Develop business requirements documents, solutions requirements documents, functional requirements.
  • Partner with and support architects in the creation of current and future state architecture.
  • Create process maps, data maps, data model, data flow diagrams and work with and support data architects.
  • Collaborate with integration architects to design integrations.
  • Prepare RFPs, including functional and non-functional requirements.
  • Participate in developing RFP scoring mechanisms and facilitating and managing the scoring processes.
  • Recommend options for the implementation of business solutions.
  • Support change management by working with change management teams, creating training materials, and managing training when required.
  • Provide guidance and leadership to testing teams (end users etc.) and/or develops user test cases and validates test results during user acceptance testing, system acceptance testing and operational acceptance testing.
  • Lead and conduct workflow and gap analysis for operational support processes.
  • Acquire and maintain a working knowledge of the organization's technical and business environment.
  • Participate in the continuous improvement of the business analysis methodology via recommendations and suggestions, lessons learned and working groups.
  • Advise and mentor project teams on various methodologies including waterfall and agile methodologies. 
  • Lead, mentor and coach other Business Analysts on process, techniques, and good practices and provide guidance on project specific situations.
  • Actively seeks ongoing career development through self-motivated professional development in the field of business analysis.

Core Duties:

  • Analyzes business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes).
  • Develops overall strategies and provides advice on options, risks and costs versus benefits.
  • Communicates with stakeholders of varying technical ability and subject matter expertise and explains services to clients of all management levels to ensure they have a clear understanding of IT roles, processes, and activities.
  • Manages liaison relationship with clients to ensure technical solutions meet user needs.
  • Conducts feasibility studies and drafts proposals for evaluation by appropriate users and managers.
  • Develops and assists in the presentation of business cases.
  • Leads short and long-term planning sessions to implement integrated business process improvements.
  • Identifies, elicits, and documents business requirements, defines business rules and communicates requirements for the implementation of business solutions.
  • Prepares functional, system and program specifications bridging multiple projects.
  • Reviews test plans and monitors the testing process to ensure that business results are adequately tested with minimal risk.
  • Procures technical assistance to help in problem resolution.
  • Provides technical leadership, coaching and mentoring to less-experienced individuals.
  • Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
  • Performs other related duties as required.

Qualifications

  • Experience with implementing Customer Relationship Management (CRM), Recruitment Systems, Salesforce, APIs, MuleSoft, Utility Management Systems, Student Information Systems, Workday or other similar off-the- shelf (COTS).
  • Project experience in a higher-education environment, policy and regulatory compliance situations is an asset.
  • Experience demonstrates progressive responsibility, preferably in a organization or other public sector environment.
  • Experience with preparing RFPs, managing RFIs/RFPs for evaluation, selection and procurement of products and/or services from vendors.
  • Experience in change management, data management, and solution and enterprise architecture.
  • Technical expertise and experience in Information technology project management of large scale, commercial, off-the- shelf (COTS) systems including related experience in managing systems development, enterprise architecture, and business process change, quality assurance and testing as it applies to COTS and custom systems, data migration and systems integration.
  • Effectively manage multiple tasks and priorities, work in a fast-paced environment, and manage responsibilities and tasks to meet time sensitive, critical deadlines.
  • Intermediate knowledge of applications development methodologies, as well as development and implementation best practices, "rules of thumb", and benchmarks.
  • An understanding of key trends and players in the IT industry.
  • Effective leadership, consulting, consensus building, conflict resolution, and negotiation and team-building skills are an asset.
  • Education and Certifications
  • Degree in an IT or Business Administration related discipline preferred.
  • Project Management Professional designation is an asset.
  • Change Management professional designation is an asset.
  • Business Analysis professional designation is an asset.
  • Supervisory experience is an asset.

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

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Senior Business Analyst

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