We’re Hiring! Our key client in the Legal industry is looking for additional members to their team. We have Hospitality Specialist role on the team.
Pay Rate: $14.5 – $16.5/hour on W2
Work Type: On-site, 1201 Radio Road, Redwood City, CA, 94065
Work Schedule: 08:30 AM – 05:30 PM EST
Duration: 4 months
Job Overview:
Our client is currently seeking a Hospitality Service Specialist to join our team.
Key Responsibilities:
* Follow established guidelines and procedures for receiving, documenting, organizing, and distributing client kitchen supplies
* Ensure customer requests to set up meeting rooms are completed in a timely manner in accordance with Client standards and client instructions
* Exhibit ability to take verbal instructions while taking notes to properly respond to and handle client service requests
* Provide immediate attention and acknowledgment to customers entering the kitchen area in accordance with Client’s standard of operation
* Perform walk-throughs of various floors to inspect and ensure all rooms are clean, stocked with supplies, and ready for the next meeting
* Perform cleaning, dusting, and other incidental tasks as assigned
* Demonstrate excellent customer service skills and good communication skills
* Ability to multi-task and willingness to clean up after others
* Monitor and listen to customers to understand inquiries and requests in order to provide accurate and prompt assistance with meeting room setup and cleanup
Requirements:
* Be personable, articulate, knowledgeable, and professional in a professional setting
* Ability to learn skills quickly
* Flexibility in dealing with simultaneous projects
* Attention to detail
* Ability to function with a high level of patience, tact, and diplomacy when handling complaint situations
* Ability to lift or move 40 lbs. or greater
* Fine and/or gross motor skills, including the ability to grasp, lift, carry, or otherwise move packages on a standard wheeled cart with a load capacity of 100 lbs.
* Ability to walk, bend, kneel, stand, and/or sit for extended periods of time
* Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
* Working knowledge of Microsoft products related to the position, including but not limited to:
* Outlook
* Word
* Excel
* Reading, writing, and arithmetic skills required
* Visual acuity
* Excellent organizational and communication skills
* Strong initiative with the ability to work independently with minimal direct supervision
Qualifications:
* High School Diploma or equivalent
* Minimum of 1 year professional-level work experience
* Previous experience in a client service-oriented field
* Willingness and ability to learn new skills
* Minimum of 6 months customer service, hospitality, or housekeeping experience
Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans' status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal-opportunity employer encouraging diversity in the workplace.