Data Entry Operator – Advanced
- Location: Toronto, ON – (On-site)
- Pay Rate: $24.86/hr
- Contract Length: 6 Months.
We at Raise are hiring a Data Entry Operator – Advanced for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
- Delivers excellent service to our clients every time, focusing on doing what is best for our clients and the organization—making it simpler, faster, and better.
- Focus on attaining established benchmarks for complex and/or specialized client activities, transactions, and/or processes, contributing to achievement of business-specific Client Service Commitments (CSC’s) and/or Service Level Agreements (SLA)
- Consistently demonstrates a sense of urgency in daily activities, understanding the importance and impact of personal actions on achieving a superior client experience.
- Responsible for successful fulfillment and servicing of complex transactions and/or investigations.
- Ensure processes/controls are in place and are being followed.
- Analyzes non-standard and/or specialized transactions.
- Provides professional, attentive, and accurate service when dealing with both clients and staff. Demonstrates commitment to taking ownership & accountability at first point of contact and ensuring appropriate escalation as required
Must-have Skills:
- Strong background with the use of window-based computer applications such as Word and Excel combined with accurate keyboarding skills
- Proven analytical mindset and problem-solving skills
- Demonstrate ability to adapt to an ever-changing environment
- Maintaining a detail-oriented approach while working in a high-volume environment
- Adaptability
- Excellent communication skills—written and verbal.
Nice-to-have Skills:
- Investments knowledge
- Experience working with Sales Platform, RBIS, Unitrax, etc.
- Bilingual (English and French), both written and spoken
- Experience with RPA; Lean Six Sigma
- Knowledge of/exposure to lines of business: Banking Retail Branches, Direct Investing
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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