Business Analyst – Senior
Pay Rate: Flexible
Location: Toronto, Ontario
Contract Length: 12 Months, Onsite
We at Raise are hiring right now for one of our Clients. If you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
- The MRAS Business Analyst will
- Consult with the ServiceOntario business/policy area to document the business requirements for Phases 2 & 3 – which are the Send and Receive notifications.
- Liaise with the Systemscope vendor to clarify/confirm what information needs to be provided to them.
- Work with the business and I&IT groups to develop the requirements for when system generated notifications are sent from OBR to other jurisdictions
Skills
Experience and Skill Set Requirements
Resource responsibility will include:
- Identify opportunities to streamline, scale and continuously optimize initiatives considering the best available evidence.
- Led and facilitate structured workshops and discussions to gather information from ministry staff, partners, and stakeholders.
- Evaluate, assess and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions.
- Plays a lead role in the development of environmental scans, document analysis, and business cases, in order to identify trends and develop recommendations and forecasting tools for strategic planning and/or business improvement initiatives.
- Is a strategic thinker that gathers information systematically, considering risks, factors and range of issues in order to develop strategic planning and business improvement recommendations.
- Develop and maintain system design documents, including use cases, process flows, and data models
- Work closely with Development and Quality Assurance teams to ensure accurate implementation of system requirements
Experience and Skill Set Requirements
Business Analysis – 30%
- Identify opportunities to streamline, scale and continuously optimize initiatives considering the best available evidence.
- Have led and facilitated structured workshops and discussions to gather information from ministry staff, partners and stakeholders.
- Can evaluate, assess, and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions.
- Experience in Agile methodologies, collaborating with cross-functional teams to deliver iterative solutions
- Experience in working with applications that leverage RESTful or SOAP APIs for data exchange and system interoperability
Data, Analytics and Measures – 25%
- Leads the development and implementation of performance measurement frameworks and indicators
- Designs and employs tools and processes to support colleagues and partners in identifying risk, assessing value and developing improvement initiatives
- Skilled with data collection, analysis, and visualization tools and techniques (e.g., MS Excel, PowerBI)
Relationships and Influence- 20%
- Consultation and relationship management skills to build sustainable relationships throughout the ministry in order to develop support for strategic planning, business improvement and innovation work
- Led/participated in consultation with cross-ministry partners, stakeholders, and external groups acting as subject matter expert
- Exercise good judgment and communicate effectively verbally and in writing, to maintain and build good relations with colleagues, partners and stakeholders
Problem Solving – 10%
- Designs tools and processes to support colleagues and partners in identifying, assessing value and prioritizing strategic planning or improvement initiatives
- Have led business case development and/or process improvement initiatives in which you adequately assess opportunities, identify risks, and integrate performance measures
- Have risk assessment/management skills to determine the root cause of issues and create alternative solutions and mitigation and contingency plans
Facilitation and Communication – 10%
- Have designed and facilitated workshops, meetings and sessions that bring groups to consensus.
- Have led working groups and committees involving multi-level ministry staff and stakeholders through open interactive discussion
- Have verbal and written communication skills to lead consultations with program areas, prepare and present options papers, business cases, and presentations and to provide advice and recommendations to senior management
Public Sector Experience – 5%
- Experience with Public Sector ITIL process including incident management, release management, problem management, support models, etc.
- Familiarity with the PMO Stage Gate process as implemented in Ontario Public Sector
- Experience with Service Ontario/Ministry of Government and Consumer Services business processes, gating procedures, project management requirements and business rules.
MUST HAVE:
- Development and implementation of performance measurement frameworks and indicators
- Consultation and relationship management skills
- development and implementation of test plans for large scale, complex IT projects
Nice to Have:
- Ideally in the context of occupational and/or business registry systems.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
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