Collections Specialist
- Pay Rate: $21.00 – $23.00/hour on W2, Depending on Experience
- Contract Length: 6 months with possible extension or conversion
- Location: Florham Park, NJ 07932
- Work Type: Hybrid – In-Office (1–2 days onsite per week | work from home for the remaining days)
- Work Schedule: Monday – Friday, 9:00 AM – 4:30 PM
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Overview
- The Collections Specialist is responsible for managing accounts receivable, collecting outstanding balances, resolving billing issues, and reducing delinquency.
- This role requires strong customer service, problem-solving, and relationship management skills while working closely with clients.
Responsibilities
- Review AR aging reports daily and monitor delinquent accounts
- Follow up with customers to ensure timely payments
- Maintain detailed collection notes and account updates
- Conduct outbound collection calls and email communications professionally
- Resolve billing issues and reduce accounts receivable delinquency
- Identify and escalate issues contributing to delinquency
- Monitor assigned accounts and collection reports
- Follow up on payment arrangements
- Communicate with customers to encourage timely payments
- Identify discrepancies and collaborate with internal teams
- Perform additional duties as assigned
Required Skills & Qualifications
- 2–3 years of experience in collections or similar role
- Strong communication, analytical, and problem-solving skills
- Ability to work independently in a fast-paced environment
- High proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience with collection software (e.g., PeopleSoft, NetSuite)
- Strong attention to detail and ability to meet deadlines
- Self-motivated with a sense of urgency and accountability
Education & Experience
- Associate degree or higher in Business or related field (preferred)
- Prior B2B (business-to-business) collections experience preferred
- Experience with ERP systems such as PeopleSoft, NetSuite, or Sage preferred
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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