Web Specialist – Intermediate
- Pay Rate: Flexible
- Location: Toronto, Ontario
- Contract Length: 9 Months, Hybrid
We at Raise are hiring right now for one of our Clients. If you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
· Work closely with communications advisors and business partners to plan, create, edit and publish external facing web content ensuring information is clear and easy to understand.
· Ensure web content is consistent with Agency’s web governance standards and guidelines, follows best practices and is compliant with AODA and other relevant legislation.
· Review, copyedit, and proofread web content.
· Champion clear-writing, making information easier to understand and use.
· Monitor and analyze the performance of website content and provide insights to optimize future content.
· Liaise with French Language Services Coordinator to ensure content is translated and posted on all websites as required.
· Liaise with legal counsel with respect to AODA and other relevant legislation compliance, issues, and exceptions.
· Reviewing, tracking and reporting on AODA compliance of documents posted to the Agency websites.
· Support the content team's operational activities, including but not limited to creating copy decks, tracking documents and reports, organizing website assets, and assisting with content workflow processes
Desired Skills:
· Completion of a bachelor’s degree in English, Journalism, Technical Writing or a related discipline.
· Experience writing and editing web content within the field of healthcare or for the public sector.
· Knowledge of best practices for digital content and plain language writing
· Skilled at translating complex or technical content into clear, purposeful web content that highlights key information and meets both user needs and content objectives.
· Experience evaluating, auditing and analyzing content to identify potential opportunities to streamline content and identify areas for potential improvement.
· Experience with AODA requirements, WCAG and best practices for ensuring accessible web content.
· Experience creating analytics reports to measure website and content performance
· Experience with Adobe Analytics and Google Analytics
· Experience with Adobe Experience Manager is an asset.
· Strong project management, time management, organizational, inter-personal and problem-solving skills.
· Excellent verbal and written communication skills; presentation skills; and interpersonal skills
· Ability to manage multiple projects and work effectively within a cross-departmental team.
· Strong interpersonal skill including confidence to interact with stakeholders at all levels.
· Ability to deal with multiple priorities and meet deadlines.
· Knowledge of SEO best practices for digital content is an asset.
· Understanding of human-centered design and user experience testing is an asset
Required Skills:
• Minimum 3-5 years experience writing and editing web content within the field of healthcare or for the public sector.: 20 Points
• Bachelor’s degree in English, Journalism, Technical Writing or related discipline.: 10 Points
• Demonstrated experience editing digital content for websites following best practices including use of plain language, structure for web readability, and user-focused writing.: 20 Points
• Experience evaluating, auditing and analyzing content to identify potential opportunities to streamline content and identify areas for potential improvement.: 10 Points
• Knowledge and experience with AODA requirements, WCAG and best practices for writing accessible content.: 10 Points
• Ability to work with cross-functional teams (e.g., designers, developers, SMEs). Includes clarity in written communication and giving/receiving feedback.: 10 Points
• Experience creating analytics reports to measure website performance and generate insights using Google Analytics and/or Adobe Analytics.: 10 Points
• Experience with Adobe Experience Manager and Drupal content management systems.: 10 Points
Total Evaluation Capabilities Criteria: 100 Points
Deliverables
Deliverables include but not limited to:
· Creation, review and editing of web content in collaboration with business partners.
· Providing web content reviews and feedback.
· Creation of analytics reports on web content and performance.
· Support processes to ensure accessible content and AODA compliance.
· Support content team’s operational activities and workflows.
Must Haves:
· Minimum 3-5 years in online copywriting/editing within the field of healthcare or public sector. Bachelor’s degree in English, Journalism, Technical Writing or related field, or equivalent combination of education and experience.
· Exceptional editorial skills, including writing accessible web content for diverse audiences, proof-reading, and copy-editing.
· Knowledge of best practices for digital content and plain language writing.
Nice To Have: Must
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com