We are currently requesting resumes for the following position: Pension Consultant
Resume Due Date: Thursday, April 2nd, 2026 (5:00PM EST)
Number of Vacancies: 1
Duration: 12 Months
Hours of work: 35 Hours
Location: CHQ (100% on Site)
Job Overview
Reporting to the Manager, Benefits and Manager, Pensions, this position is responsible for providing expert advisory services and support in the administration of employee pension and benefits programs. This role ensures that all programs are managed in accordance with organizational policies and regulatory requirements, while delivering exceptional service to members and stakeholders. The Consultant will work closely with employees, vendors, and internal teams to resolve issues, communicate program details, and guide members through complex processes.
Advisory & Support:
- Provide guidance and advice to employees regarding pension and benefits plan options, eligibility, and processes. Respond to inquiries and resolve issues in a timely and professional manner.
Administration:
- Oversee the day-to-day administration of pension and benefits programs, including enrollment, changes, terminations, and retirements. Ensure accurate record-keeping and timely processing of transactions.
Data Management:
- Maintain and update databases with member information, including data from third-party plan administrators. Ensure data integrity and confidentiality.
- Perform pension membership and payment data reconciliation, analysis and review
Calculations:
- Perform pension-related calculations, such as service credits, retirement estimates, and benefit entitlements. Communicate results clearly to members.
Customer Service:
- Act as a primary point of contact for members and vendors, offering excellent customer service and building positive relationships.
Education & Communication:
- Educate members on plan features, administrative processes, and changes to programs. Prepare and deliver presentations or written materials as needed.
Compliance:
- Ensure all pension and benefits programs comply with relevant legislation, policies, and procedures. Assist with audits and reporting as required.
Process Improvement:
- Identify opportunities to streamline administrative processes and improve the member experience.
Qualifications
- Post-secondary education in Human Resources, Business Administration, or a related field.
- Minimum of 3 years’ experience in pension and/or benefits administration or consulting.
- Strong understanding of pension and benefits programs, including regulatory requirements.
- Excellent communication and interpersonal skills, with the ability to explain complex information clearly.
- Proficiency in Microsoft Excel and database management.
- Strong organizational and prioritization skills, with the ability to manage multiple tasks and deadlines.
- Experience working with third-party vendors and service providers is an asset.
Our client is dedicated to promoting employment equity and encourages applications from equity-seeking communities including but not limited to: Indigenous Peoples, racialized individuals, persons with disabilities, and women. Our client aims to build a diverse team that reflects the communities it serves, enhancing its ability to meet their needs. They are committed to an inclusive and accessible work environment and invites all qualified individuals to apply, offering accommodations during the application, interview and onboarding process as needed. This effort supports their long-term strategy for equity, diversity, and inclusion.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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