e-Discovery Program Manager
- Location: Toronto, ON – Hybrid (4 days on site)
- Pay Rate: $63.95/hr – $75.50/hr
- Contract Length: 18 months with possibility for extension
We at Raise are hiring an e-Discovery Program Manager for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work
Responsibilities:
- Overseeing programmatic e-discovery initiatives.
- Responsible for leading large, cross-organization project teams towards targeted and scheduled outcomes that deliver on the program objectives
- Manage programs with high amount of value (benefit/cost), complexity and uncertainty or manages sub-programs within a very large program
- Integrates efforts, continuously assesses and refines approaches and plans and has the overall accountability of ensuring effective and timely communications to the appropriate parties
- Engages routinely with the client’s executive leadership to communicate project objectives, strategy, tactics, and ongoing progress
- Will provide leadership and facilitate the necessary stakeholder discussion that identifies the business change and drive the necessary consensus to adopt a manageable change strategy
- The Program Manager will direct the IT Project Managers to achieve defined outcomes aligned with the overall business and technical strategies
- Ensures the efficiency and the effective delivery of the all the project plans being developed by the Project Managers, their project management processes, planning, budgets, and risk assessments
- Establish, document and implement Program-wide standards and procedures in conjunction with the PMO
- Provide oversight of all deliverables and activities throughout the program lifecycle and advise project teams on best practices and techniques throughout the program lifecycle
- Translate the project vision into program high level scope, design and executables
- Develop, monitor and execute project plans and coordinate timely execution of major milestones, approvals, sign-offs and implementation
- Create transformational business and/or technology strategies and deliverables that will reshape the business processes to enhance or create significant growth opportunities
- Facilitate schedule and cost forecasting and mentors project managers in determining risk based provisions
- Create metrics and manages with a higher level of information (i.e., at the trends and management indicator level); differentiates between project and program metrics.
- Execute designated program governance activities. Champion strong governance through the creation of a program decision framework; manage program scope using appropriate fact-based metrics/assumptions
- Monitor and resolve program risks, issues, assumptions, constraints and dependencies
- Guide project team in developing criteria for and participate in the evaluation of 3rd party vendors and software as well as due diligence exercises
- Identify and manage overall program costs, timeline and resources
- Manage financial impacts and forecasts at the program level
- Anticipate and quantify tactical, operational and strategic risks, applying risk-based approach to forecasting
- Manages escalation and resolution of program issues and risks and impact of cross project dependencies
- Participates in weekly program and project status reports review and gather and review critical issues list
- Supervise project closure initiatives, such as client satisfaction survey and closure analysis
- Promotes innovative or improved methods to get work done and implements best practice. Coaches and mentors project manager(s) development and continuous improvement
- Provide governance and oversight of all project status reports and management documents (Program Charter, Project Charter, DOU, CTD, Project Scope, BOA, FPP)
- Co-chair with BU PM executive committee meetings on a monthly basis.
Must Haves:
- 5+ years in eDiscovery, legal operations, audit, compliance, or risk management support roles
- End-to-end EDRM (Electronic Discovery Reference Model) matter lifecycle management.
- Experience with eDiscovery platforms, legal hold tools, and case management systems.
- Knowledge of logical access controls and identity and privileged access management concepts.
- Experience gathering, organizing, and maintaining audit evidence and sustainability documentation.
- Proven ability to execute multi-stakeholder initiatives with competing priorities and tight deadlines
- Demonstrated experience in project managing large-scale departmental initiatives, including audit remediation projects with documented control implementation and evidence gathering in a regulated industry
Technical & Systems Knowledge
- Familiarity with end-to-end EDRM matter lifecycle management
- Familiarity with eDiscovery platforms, legal hold tools, and case management systems
- Working knowledge of logical access controls and identity/privilege access management concepts
- Ability to work with data quality issues, reconciliation processes, and audit trail requirements
- Experience gathering, organizing, and maintaining audit evidence and sustainability documentation
Audit & Compliance Mindset
- Detail-orientated with ability to document control procedures and assemble audit evidence
- Experience interpreting compliance standards and translating requirements into documented operational controls
Nice to haves:
- Previous experience in eDiscovery operations
- Hands-on experience with access reviews and data lifecycle management
- Project management certification
- Experience preparing control documentation and sustainability evidence for audit review
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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