Renewals Sales Support Representative
- Pay Rate: $30/hour (on W2)
- Contract Length: 6 months with possible extension
- Location: Austin, TX 78759
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Overview
The Maintenance Renewal Sales Support is responsible for providing quote and sales support to the Maintenance Renewals Sales Account Manager(s).
Responsibilities
- Responsible for aiding the Renewal Sales Account Manager in meeting or exceeding an assigned territories monthly, quarterly and annual revenue targets/quotas.
- Monitors the funnel of expiring maintenance contracts to create quoting schedule.
- Reviews applicable ERP/CRM data relating to expiring maintenance contracts for preparation of quote creation.
- Creates renewal quotes for expiring maintenance contracts 90-120 days in advance of expiration and secure discount approvals as needed.
- Reviews and audits renewal quotes for accuracy prior to internal submission for approval.
- Ensures CRM tool is updated regularly to reflect accurate opportunity attributes (ex. Value, Quote Status, Close Date, Opportunity Partners, etc.).
- Assists with reconciliation of CRM record upon PO receipt.
- Assists with sales cycle follow up activities as requested by the Renewal Sales Account Manager and documents relevant updates.
- Identifying applicable buying influences for renewal quotes/SFDC opportunities.
- Articulate challenges with any aspect of the renewal quoting process to applicable internal customers (ex. Renewals management, Configuration Management, Product Management, SFDC Data Support etc).
- Provide Renewal Sales Account Manager with source quoting documentation, as needed.
- Other duties as assigned to advance sales cycles/maximize renewal revenue.
Qualifications
- Associate Degree in Business preferred or HS Diploma and 2-3 years’ equivalent work experience
- Bilingual, Spanish/English preferred
- 1-2 years of experience in managing the administrative component of a sale from lead to invoicing through the use of CRM and/or ERP systems.
- Experience in researching multiple systems to collect, organize and interpret data for multiple use cases.
- Strong work ethic and commitment to meet/exceed sales goals (targets/quotas).
- Salesforce experience is a must.
- Exceptional oral and written communication skills.
- Exceptional resource management, time management and organizational skills with the proven ability to prioritize and complete.
- Ability to multitask to meet deadlines.
- Strong attention to detail.
- Self-starter/Ability to work independently while managing distractions to maximize productivity with minimal supervision.
- Ability to collaborate and work as a contributing member of a team.
- Strong math and computer skills.
- Working knowledge of MS Office (Excel, Word, and PowerPoint) and CRM applications.
- Experience creating and manipulating detailed spreadsheets to create multiple renewal offerings.
Preferred Qualifications
- Prior experience with sales lead generation in Salesforce.com CRM system.
- Prior experience with invoicing through Oracle ERP.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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