Senior UX Researcher (UX Research and Design)
- Pay Rate: $ 60 – $70/hour (on W2)
- Contract Length: 12 Months
- Location: Onsite | Spring, TX – 77389
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Job Overview
You help a global energy company make the business tools its teams use every day clearer and easier to use. About 70% of your time goes to user research, and the other 30% goes to hands-on design. You talk with project teams and the people who use these tools, find out what they need, and turn what you learn into workflows, journeys, and prototypes. You succeed here when your research shapes how vendor and software-as-a-service (SaaS) apps are set up and upgraded, and when the people using them notice the difference.
Responsibilities
- Meet with project teams and business stakeholders to learn their needs, goals, and business processes.
- Write research plans and UX plans that set the direction for each project.
- Lead user interviews, contextual inquiries, and workshops, with a focus on qualitative research.
- Run usability tests to check designs and app setups before they go live.
- Turn your findings into clear insights, personas, user journeys, and workflows.
- Build prototypes in Figma that follow the team’s design systems.
- Guide how vendor and SaaS apps are configured and upgraded, since the team does little custom development.
- Present your findings and recommendations to project teams, product managers, and business leaders.
- Spot usability and accessibility problems in existing tools and recommend fixes.
Qualifications
Required
- 7+ years of hands-on experience in UX research.
- A bachelor’s degree in Human-Computer Interaction (HCI), Human Factors, Psychology, Design, Information Science, or a related field.
- Deep experience with qualitative research, including user interviews, research plans, and synthesis.
- Proven skill planning and running usability tests.
- Strong stakeholder management with project teams, product managers, and business leaders, including work in Agile teams.
- Working skill in Figma and design systems, including prototypes, workflows, and user journeys.
- A portfolio that shows your research process and its impact.
Preferred
- Oil and gas industry knowledge.
- Experience with SAP or Power BI.
- Experience improving enterprise apps, vendor tools, or SaaS platforms.
- Knowledge of accessibility standards and inclusive design.
- Comfort learning new business processes quickly and delivering on tight deadlines.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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