We’re Hiring! Our key client in the Legal industry is looking for additional members to their team. We have a Claims Specialist role on the team.
Pay Rate: $23/hour on W2
Work Type: Onsite – Beaverton, OR 97005
Work Schedule: 8:00 AM – 4:30 PM PST
Training Schedule: 2 Weeks
Day 1-2: Remote from 10:00 AM – 4:00 PM (Estimated end time, may be earlier)
Day 3-5: Remote from 8:00 AM – 4:00 PM
Day 6+: Remote from 8:00 AM – 4:30 PM
Duration: 12-month contract with possible extension
Job Overview:
The Claims Specialist works on the full range of claims, correspondence, quality assurance and escalations to ensure the satisfaction of the goals and priorities of the team. The Claims Specialist also does their part to meet expectations of internal and external clients with respect to claim handling and Service Level Agreements.
Job Responsibilities:
* Follows written procedures and scripts
* Consults with team leadership and peers on case work
* Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed
* Communicates immediately to leadership all obstacles to completing work
* Meets and exceeds departmental expectations for accuracy and productivity
* Contributes subject area expertise to determine processing guidelines and assess if standards have been met
* Utilizes documented team processes to ensure compliance with departmental standards
* Data entry and verification
* Drafts claimant facing communications based on guidance provided
* Communicates directly with claimants by phone or email
* Verifies data and processing requirements and makes corrections as necessary
* Other projects as assigned
* Has basic math knowledge
Top 5 Required Skills:
* Strong Basic Math Skills
* Critical Reasoning/Thinking
* Attention to detail
* Ability to follow procedures
* Good verbal and written communication
Qualifications:
* Professional degree or equivalent experience
* Excellent attention to detail
* Strong communication skills, both written and verbal
* Sharp critical thinking skills with sound judgment
* Ability to sit at a computer workstation for long periods of time
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Raise is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.
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