Customer Service Support 2
- Location: Oakville, ON—Hybrid
- Pay Rate: $33/hr
- Contract Length: 11 Months with possibility for extension
We at Raise are hiring a Customer Service Support 2 for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
- Management/entry of Customer Parts Requests including, but not limited to providing spare parts quotations directly to clients, execution of client purchase orders and inquiry management.
- Act as a liason for Compression & Steam Aftermarket customers with internal factories (PCC’s).
- Provides pre-sales and post-sales support and coordinating activities related to quotations, ordering, logistics, production/manufacturing related to products/Spare Parts processed via SAP PS1
What You Bring (requirements)
- North American Bachelor’s degree or diploma in business, marketing, or similar field. Must have 2+ years of experience in international Sales/Marketing, Order management, logistics, project management or other related field.
- Familiarity with customs import, and export regulations is desirable.
- Experience with SAP is preferred.
- Knowledge of business, financial, and operational processes is a must.
- Effective communication and organizational skills are key to this position.
- Proficiency in contract language, supply chain processes and SE repair processes is beneficial
- Must be a self-starter and highly professional
- Displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems
- Engage in and build a continuous improvement and simplification culture
- Flexible, solutions oriented, and able to effectively prioritize your workload.
- Applicants must be legally authorized for employment in Canada without need for current or future employer-sponsored work authorization. Siemens Energy Canada.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
#EAOP24