Senior Maximo Business Analyst / Maximo Data Analysis Lead
· Pay Rate: (flexible)
· Location: Toronto ON
· Contract Length:2 Years
We at Raise are hiring right now for one of our Government Sector Clients. If you’re interested, apply below for your chance to join a great place to work.
RESPONSIBILITIES
Reporting to the Manager – Business Architecture, and taking project direction from Project Management, the Specialist will be responsible for the following:
1. Plan, facilitate, and document workshops with rail maintenance and operational SMEs to collect Maximo configuration requirements and related business rules.
2. Elicit and validate requirements for Maximo/EAM processes and configuration areas including assets, locations, classifications, attributes, failure codes, job plans, PMs, routes, meters, inspection forms, work orders, service requests, workflows, roles, reporting, and integrations.
3. Document current state maintenance and inspection processes, including pain points, controls, decision points, handoffs, data sources, and operational constraints.
4. Design and document future state processes aligned to Maximo capabilities, TTC operational needs, business priorities, and process standardization objectives.
5. Lead fit-gap discussions between current business practices, target Maximo configuration, vendor recommendations, and implementation scope.
6. Prepare, maintain, and validate business requirements, functional requirements, configuration workbooks, decision logs, traceability matrices, and related project artifacts.
7. Lead or support detailed data discovery for asset inventory, asset hierarchy, asset attributes, job plans, PMs, routes, meters, inspection forms, and other Maximo master/reference data.
8. Coordinate SMEs and data analysts performing data collection, cleansing, mapping, profiling, validation, and readiness activities.
9. Define data collection standards, templates, data quality rules, validation criteria, issue logs, and escalation processes to support accurate and complete Maximo data preparation.
10. Use SQL, Excel, Access, Power Query, or other analysis tools to profile data, identify gaps/duplicates/inconsistencies, reconcile sources, and prepare findings for business review.
11. Work with solution architects, technical leads, vendors, and delivery teams to confirm that requirements and data structures can be configured, migrated, tested, and supported in Maximo.
12. Support trade-off discussions across scope, schedule, cost, data readiness, business value, and operational impact.
13. Prepare clear business-facing materials for SMEs, project leadership, steering committees, and other stakeholders, including requirements summaries, data readiness dashboards, risk/issue updates, and decision materials.
14. Support business case inputs, benefits identification, operational impact analysis, and readiness assessments.
15. Support test planning, scenario development, test data preparation, UAT coordination, defect triage, and validation of configured Maximo functionality and loaded data.
16. Provide functional and data support during build, configuration, migration, testing, deployment, go-live, and hypercare.
17. Provide knowledge transfer to TTC business, project, technical, support, and vendor teams.
18. Attend site visits across TTC operational and office locations within the GTA, as required, and provide occasional off-hours support for workshops, training, rollout, or operational readiness activities.
19. Comply with OHSA and TTC Health and Safety policies and procedures in the workplace.
Skills and Certifications
Mandatory Skills/Certifications
• University degree in Business Administration, Computer Science, Engineering, Information Systems, or a related discipline.
• 10+ years of business consulting, business analysis, data analysis, or implementation experience in complex enterprise environments.
• 5+ years of experience supporting maintenance, operations, field service, rail/transit, utilities, manufacturing, or other asset-intensive business functions.
• 3+ years of hands-on IBM Maximo experience in an implementation, upgrade, enhancement, configuration, data migration, or business process alignment role. Equivalent EAM experience may be considered only where the candidate can demonstrate strong practical knowledge of EAM data structures and maintenance processes.
• Demonstrated ability to facilitate workshops with business SMEs to collect, clarify, challenge, and document Maximo/EAM configuration requirements.
• Demonstrated understanding of Maximo/EAM concepts such as asset hierarchies, locations, classifications, attributes, job plans, preventative maintenance, routes, meters, inspection forms, failure reporting, work orders, service requests, labor/craft information, inventory/materials, and reporting requirements.
• Experience translating maintenance and inspection business processes into system configuration requirements, business rules, functional specifications, user stories, or configuration workbooks.
• Strong SQL and data analysis skills, including data profiling, data quality assessment, reconciliation, validation, issue identification, and preparation of business-readable findings.
• Experience leading or coordinating data collection activities with SMEs and data analysts, including asset inventory, asset attributes, job plans, PMs, routes, meters, and inspection form data.
• Experience with data mapping, cleansing, migration support, data governance, data quality controls, and validation rules in an enterprise system implementation.
• Demonstrated experience in transportation operations, rail maintenance, transit, fleet, infrastructure, facilities, or other maintenance-heavy environments; rail or transit experience is strongly preferred.
• Ability to lead working sessions with unionized/frontline, supervisory, management, project, vendor, and technical stakeholders.
• Ability to work independently, influence without authority, and communicate risks, data gaps, requirements issues, and recommendations clearly to project leadership.
Other Skills/Certifications
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, data validation, lookups, and structured data analysis; experience with Access, Power Query, Power BI, Visio, and/or similar tools is an asset.
• Experience preparing Maximo/EAM configuration workbooks, data load templates, requirements traceability matrices, fit-gap logs, decision logs, data dictionaries, and validation reports.
• Experience supporting solution walkthroughs, configuration reviews, data mock-loads, testing, UAT, go-live readiness, training, and hypercare.
• Strong written, verbal, facilitation, and presentation skills, including the ability to translate technical/data issues into business and operational language.
• Familiarity with KPI development, operational reporting, reliability/maintenance analytics, and performance measurement frameworks.
• Organizational Change Management and training support experience in operational or unionized environments is an asset.
• CBAP, PBA, data analysis, SQL, Maximo, EAM, asset management, or project management certifications are assets.
• Public sector, rail, transit, transportation, utilities, infrastructure, or fleet maintenance experience is an asset.
Looking for meaningful work? We can help
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