Content Designer
- Location: Toronto, ON – Hybrid (In office every Wednesday and the third Friday of every month)
- Pay Rate: $42.25/hr/hr – $49.84/hr
- Contract Length: 6 Months with possibility for extension
We at Raise are hiring a Content Designer for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
Research:
- Support projects in their initial phase, conducting content strategy tasks and UX research as needed; this includes competitive research, content inventories, drafting usability questions and wireframe copy, and more
Content creation:
- Manage all facets of the editorial process throughout a project's lifecycle, which includes supporting French translation
- Write, edit and proofread original (and supplied) copy, ensuring it’s accurate, on-brand, and meets business objectives
- Ensure content meets banking style/brand, voice/tone and quality standards; copy must be clear, concise, conversational, follows accessibility requirements and the principles of plain language, be searchable, and works for all channels and viewports
- Conduct content walkthroughs with project teams and external stakeholders, such as business and marketing teams, regulatory groups and Legal
- Proactively move pages through the editorial workflow, addressing questions and feedback, collecting signoffs, authoring in our CMS, and more; follow version controls for content within copy decks
- Contribute to style guide reviews/updates, and proactively work to maintain style/brand, voice/tone and quality standards amongst greater content team (senior content designer)
- Demonstrate initiative and expertise to proactively drive site-wide enhancements outside of regular project work (senior content designer)
Content authoring:
- Build pages in our CMS, performing tasks/skills consistently, accurately and independently
- Troubleshoot and address defects
- For project implementations (program launches), you may be required to provide content/authoring support during the implementation, which can include evenings and weekends
Subject matter expert and training:
- Remain current on emerging web technologies, accessibility standards, mobile applications and SEO
- Build and maintain core knowledge of bank’s digital platforms and channels
- Help onboard and train others on Editorial workflow, content creation and CMS authoring guidelines
- Review copy decks to ensure we maintain a consistent voice and tone throughout our properties (senior content designer)
Relationships and audience:
- Foster collaborative relationships with stakeholders, always advocating for good content
- Collaborate with others to deliver sound content that meet business objectives and user needs
- Understand business strategies and audiences to ensure content alignment; determine the messaging needed to support initiatives
- Work with UX and visual design teams to develop innovative content and deliver a best-in-class client experience
Must Have Requirement
- Degree in English, Marketing, Journalism or Technical Writing with strong language skills (or equivalent work experience)
- Experience in a digital marketing/editorial environment – 2+ years.
- Excellent working knowledge of CP Style – 2+ years
- Experience writing marketing-type content, writing for web and/or digital properties – 2+ years
- Excellent communication skills, both written and oral, used to liaise with and present your content to stakeholders
- Previous experience working with cross-disciplinary teams of UX and Creative Designers – 2+ years
- Tech-savvy and open to learning new technologies, such as Adobe Experience Manager (AEM) CMS, Confluence/Jira
Nice to Have:
- Experience with AEM or similar CMS
- Familiarity with enterprise project methodologies and publishing/workflow tools
- Previous experience working with Product Design Leads
- Familiarity with the principles of content strategy and inclusive writing
- Familiarity with WCAG 2.0 Accessibility Standards and plain language principles
- Working knowledge of SEO and user experience
- Figma knowledge
- Financial/Banking experience
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodations: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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