Collections Specialist
- Pay Rate: $25.00/hour on W2
- Contract Length: 3 months with possible extension
- Location: West Babylon, NY 11704 (Onsite)
- Work Schedule: 1st Shift | Starting at 8:00 AM
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Overview
- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
- Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
- Manages assigned book of business and collections of all the outstanding accounts receivables from clients and customers.
Responsibilities
- Monitor accounts daily and identify outstanding account receivables.
- Take actions to encourage timely payments.
- Assist cash application specialist for application customer remittances and perform research on all customer payment.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Process credit card and e-check payments and refunds.
- Resolve billing issues and discrepancies.
- Contact clients and discuss their overdue payments.
- Accountable for reducing delinquency for assigned accounts.
- Prepare and present reports on collection activities and progress.
- Performs other job-related duties as assigned.
Required Qualifications
- Proven experience as a Collection Specialist or similar role.
- Knowledge of various collection techniques.
- Excellent communication and interpersonal skills.
- Problem-solving and critical-thinking skills.
- Ability to prioritize and manage multiple responsibilities.
- 3-5 years High Volume Collections experience.
- High school diploma.
Preferred Qualifications
- Associate's/bachelor’s degree is a plus.
Machines, Tools, Equipment and Software Used
- Office equipment including, but not limited to computer, phone, fax, calculator and copier.
- MS Office including Word, Excel.
- Company information systems applications including CMS/RMS, InfoPro, Soft-Pak.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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