Vendor Relations Clerk I
- Pay Rate: $22/hour (on W2)
- Contract Length: 4 Months
- Location: Hybrid | Phoenix, AZ 85027 OR Windsor, CT 06095
- Work Schedule: 1st Shift | 07:30 AM – 04:00 PM | Onsite – Mon–Thu | Friday – Remote
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Job Overview
Reporting to the Vendor Relations Supervisor/Manager, this position will be responsible for the day-to-day maintenance of repairs process.
Responsibilities
- Receives customer requests and coordinates vendors for completion of repairs or equipment requests.
- Records all incoming issues in designated system(s) and follow up with vendors and clients to ensure deadlines are met.
- Continuous updates to customers and systems timely and accurately.
- Addresses day-to-day issues related to the Vendor and works with internal partners to resolve issues in a timely manner.
- Review and submission of quotes and information received from vendors to determine next steps, coordinating or ordering of parts, and other trash management needs.
- Utilizes systems to check for accuracy on work orders entered to ensure they are processed efficiently and data is correct for reporting and billing purposes.
- Monitor Team email and systems for new or escalated requests and to assist with coverage.
- Maintain orders in assigned territory to meet individual/team metrics and ensure accuracy. Assist in other areas when needed.
- Reviews and analyzes processes and procedures to identify needs and provide recommendations with high emphasis on continuous improvement.
- Interacts externally to resolve issues effecting operations. This includes, but is not limited to intercompany departments, vendors, and other outsourced companies.
- Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement.
- Assist as necessary with the on-boarding process of all new vendors.
Qualifications
- Education: HS Diploma or GED (accredited)
- D365 experience
Work Environment
- Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work days.
- Normal setting for this job is: office setting.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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