Support Engineer
- Location: Toronto, ON – Hybrid (3 days on site)
- Pay Rate: $51.87/hr – $61.24/hr
- Contract Length: 6 Months
We at Raise are hiring a Support Engineer for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
- This role supports vulnerability management and security operations by managing scanning platforms, and onboarding assets of various types across enterprise environments.
- Manage vulnerability scanning tools (e.g., Tenable) and support daily operations
- Triage, prioritize, and track vulnerability tickets through to resolution
- Investigate and manage false positives and remediation workflows
- Expand scan coverage and maintain asset visibility across environments
- Collaborate with infrastructure, security, and application teams
- Troubleshoot scanning issues and optimize scanning performance
- Support reporting and metrics on vulnerability posture
Must-have Skills:
- 4+ years of experience in vulnerability management or security operations.
- Hands-on experience with Tenable/Nessus, including Tenable.sc, agent deployment, upgrades, and agent profiling; Tenable One experience is a strong plus.
- Strong knowledge of Linux and Windows environments.
- Experience with vulnerability triage, prioritization, remediation, and tracking security issues through to resolution.
- Good understanding of CVSS, threat intelligence, and vulnerability databases.
- Experience with ServiceNow or similar ticketing tools for logging and tracking security issues.
Nice-to-have Skills:
- Scripting/automation experience with Python, Bash, or PowerShell.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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