Customer Service Representative
- Pay Rate: Starts at $25-$27/hour final hourly rate will depend on experience.
- Contract Length: 12 months contract with possibility of extension and/or conversion based on performance and other factors.
- Location: Anchorage, AK 99518 (Onsite)
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Overview
- The Customer Service Representative is responsible for providing and maintaining updated information for customers.
Responsibilities
- Perform administrative functions supporting customer service functions and sales order entries.
- Provide monthly status of open orders and follow up with customers and Production.
- Maintain record of asset delivery progress and invoicing.
- Interact with Production, Buyer and Planner for follow-up of customer orders.
- Resolve licensing issues received from customers and record in support database.
- Maintain and improve the integrity of the data in the MFGPRO database.
- Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
Qualifications
- High school diploma or GED.
- 1-2 Years of experience.
VEVRAA Federal Contractor – priority referral of Protected Veterans requested. An Equal Opportunity Employer – Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity national origin, age, disability, status as a protected veteran, or other characteristics protected by law.
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