Service Ticket Processing Specialist
- Pay Rate: $30.07/hour on W2
- Contract Length: 4 months (possible extension/conversion)
- Location: Phoenix, AZ (Hybrid)
- Work Schedule: Hybrid | Monday–Friday, 1st Shift (6:00 AM – 2:30 PM)
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Job Description
This hybrid position requires four days in-office per week. The ideal candidate is highly motivated, detail-oriented, and thrives in a fast-paced environment. The Billing Clerk will process 200–250 service tickets daily, ensuring invoices are verified, markups are captured, and all revenue is accurately recorded.
Responsibilities
- Receive, verify, and process a high volume of service tickets (200–250 daily) accurately and efficiently.
- Accurately close service tickets to ensure proper revenue capture for all services provided.
- Perform analytical reviews of reports to identify discrepancies or missing data.
- Collaborate with internal departments to address and resolve outstanding issues promptly.
- Maintain organized and accurate records and documentation.
- Respond quickly to internal and external email requests.
- Support the finance team with administrative and billing-related tasks.
- Adhere to company policies and procedures related to accounts payable.
Qualifications
- Language Requirement: Fluent in French (written and verbal) and English.
- Exceptional attention to detail and accuracy in data entry.
- Strong organizational and time management skills, with the ability to handle high workloads.
- Excellent communication skills, both written and verbal.
- Ability to work both independently and collaboratively.
- Positive attitude and eagerness to learn.
- Proficiency in Microsoft Excel.
Education
- High School Diploma required.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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