Senior Infrastructure Support Analyst
- Location: Mississauga, ON – Hybrid (Onsite requirements are currently Monday and Tuesdays)
- Pay Rate: $68.21/hr – $80.54/hr
- Contract Length: 6 Months
We at Raise are hiring a Senior Infrastructure Support Analyst for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
- The position is accountable for supporting vulnerability management, compliance remediation across Enterprise and Business Applications and Patching Cycles.
- The role focuses on identifying, investigating, tracking and facilitating the remediation of security vulnerabilities, End-of-Life (EOL) software and compliance related issues in accordance with Security Operations and regulatory requirements
- This role works closely with application owners, infrastructure teams, deployment teams and security stakeholders to coordinate remediation efforts, implement corrective actions using a variety of tools (MECM, Tachyon) and improve overall compliance posture
- This role operates as a downstream control function that engages after initial deployment activities have been completed by upstream teams (Deployment, Patching).
- The primary focus is to ensure that all identified issues are fully resolved, validated and brought to compliance through investigation, coordination and execution support
- The role requires strong analytical and investigative skills to assess security findings, determine ownership, identify root causes and support timely remediation
- In addition, this position Is responsible for maintaining accurate data, producing operational and compliance reporting, developing and maintain documentation and identifying opportunities to automate manual processes to improve efficiency, accuracy and scalability
- Perform last-mile remediation and validation across deployment, patching & vulnerability management
- Investigate, assess and coordinate the remediation of application, patching and infrastructure vulnerabilities in accordance with established security standards, controls and objectives
- Support enterprise deployment and patching activities by validating remediation requirements, tracking progress and assisting stakeholders & application owners with issue resolution
- Perform analysis of vulnerabilities to determine root cause, business impact, and appropriate remediation strategies
- Monitor and manage EOL software (Technology Life Cycle Plans – TLPs) remediation activities, working with application owners and technical teams to reduce security and compliance risks
- Maintain and improve the accuracy and integrity of the vulnerability, asset and compliance data across enterprise systems and repositories
- Develop, maintain and enhance reporting to measure compliance, remediation effectiveness, operational performance and risk exposure.
- Utilize advanced Excel functions and data analysis techniques to support reporting, trend analysis, data validation and management reporting requirements.
- Create and maintain clear documentation, procedures, knowledge articles, remediation guides, and operational guides to support team objectives and audit requirements
- Identify opportunities to automate recurring tasks, data collection, reporting processes, and remediation workflows through scripting, tooling and process improvements
- Review compliance, audit and regulatory requirements and support remediation efforts to ensure adherence to organisational standards.
- Track, communicate and report remediation status, risks, exceptions and key milestones to stakeholders
- Produce consolidated compliance reporting, including KPIs, KRIs, risk metrics and operational dashboards
- Collaborate with cross-functional teams to remove remediation blockers and improve end-to-end operational effectiveness
- Participate in continue learning initiatives to enhance technical, analytical, security and automation related skillsets
- Manages tickets and drives resolutions
- Manages and responds to inquiries within the team mailbox in a timely fashion.
- Raises and tracks deployment issues on a regular basis, removes barriers, resolves issues of varying complexity involving.
- Vulnerability and TLP remediation.
Must have skills:
- Expert level proficiency in MECM with 5+ years of hands-on experience including setup, configuration, and troubleshooting.
- Strong background in software deployment practices.
- Configure and troubleshoot deployment and collection settings.
- Strong analytical
- Experience working in a large scale financial institution environment
Nice to have skills:
- SQL
- Scripting knowledge. Includes PowerShell, Python, or other relevant languages to automate repetitive deployment tasks and to streamline system configurations.
- Documentation Writing. Create and update documentation on deployment processes, MECM configuration, and troubleshooting guides.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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