Human Capital Management Technology Specialist
- Pay Rate: $81.18/hour, depending on experience
- Contract Length: 1 Year
- Location: Calgary, Alberta
Raise is currently hiring a Human Capital Management Technology Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is a major Canadian airline.
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Description
The HCM Technology Specialist to join our clients team on a contract basis. This role is ideal for a highly skilled HR technology professional who thrives in a fast paced environment and enjoys solving complex business and technical challenges. As a trusted subject matter expert, you will support the ongoing administration, configuration, enhancement, and operational stability of enterprise HCM solutions. You will work closely with HR, Payroll, Benefits, Operations, Technology teams, vendors, and implementation partners to ensure reliable, secure, and efficient delivery of critical people related technologies and processes.
Responsibilities
- HCM Application Support
- Provide daytoday support, administration, and maintenance of HCM platforms and related applications.
- Investigate, troubleshoot, and resolve complex system, process, data, and integration issues.
- Perform root cause analysis and implement sustainable solutions to recurring problems.
- Support incidents, service requests, and operational enhancements. Configuration & Continuous Improvement
- Configure and maintain system functionality, business processes, workflows, forms, notifications, and security models.
- Gather and analyze business requirements and translate them into scalable technology solutions.
- Identify opportunities to streamline processes, improve user experience, and increase operational efficiency.
- Support testing, deployment, and postimplementation activities. Workforce & HR Process Support
- Support key HR processes including workforce management, benefits administration, employee lifecycle transactions, and related business functions.
- Collaborate with business stakeholders to improve process effectiveness and system adoption.
- Ensure configurations align with business requirements, policies, and regulatory obligations. Integrations & Technical Solutions
- Support interfaces, integrations, APIs, and data exchange processes between enterprise applications.
- Partner with technical teams and vendors to troubleshoot and resolve integration issues.
- Assist with solution design, testing, deployment, and ongoing support of integration capabilities.
- Support data quality and system reliability initiatives. Release & Environment Management
- Evaluate system updates and new functionality.
- Conduct impact assessments and coordinate testing activities.
- Support release planning, deployment readiness, and stakeholder communications.
- Assist with environment management and change implementation activities. Governance, Compliance & Controls
- Support audit, compliance, security, and governance activities.
- Participate in access reviews, control execution, and evidence collection.
- Ensure solutions comply with established policies, standards, and operational procedures.
- Maintain documentation, knowledge articles, and operational runbooks.
Qualifications
- 5+ years of experience supporting all modules within Dayforce.
- Experience with system administration, configuration, troubleshooting, and support.
- Strong understanding of HR, Payroll, Benefits, Time Management, or Workforce Management processes.
- Experience supporting integrations, APIs, reporting, and data management.
- Strong analytical, problem-solving, and troubleshooting skills.
- Experience supporting system upgrades, releases, and change management activities.
- Excellent communication and stakeholder management skills.
- Proven ability to work independently and manage multiple priorities.
- Nice to Haves
- Experience supporting regulated environments and audit requirements.
- Knowledge of ITIL, ITSM, and service management practices.
- Experience working with thirdparty vendors and implementation partners.
- Soft Skills
- HCM functional and technical expertise
- Analytical thinking and problem solving
- Stakeholder engagement and collaboration
- Communication and influence
- Continuous improvement mindset
- Governance and compliance awareness
- Customer service orientation
- Accountability and ownership
- Education and Certifications
- Degree in Human Resources, Information Technology, Computer Science, Business Administration, or a related field is standard for senior-level HCM specialist roles.
- Certifications directly from Dayforce covering core modules (e.g., Core HR, Payroll, Benefits, Time & Attendance, or Workforce Management). (nice to have)
- Industry-recognized credentials such as the Payroll Compliance Practitioner (PCP) or Certified Payroll Manager (CPM) (nice to have)
- ITIL Foundation Certification: ITIL, ITSM, (nice to have)
- Change Management Certifications like PROSCI (nice to have)
Additional Requirement
Our client asks that candidates provide 2 Endorsements/References at the time of application: ( this could be a colleague/manager that worked with you on Recent Projects that relate to this role Ask them to provide a Quick Endorsement testimonial in point form of your accomplishment / value added) to highlight your skills for this role
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 8005679675 or hello@raiserecruiting.com.
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