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Frequently Asked Questions

  • Why do I have to submit a pre-printed cheque or deposit form?
  • When are Canadian stat holidays – and what do I get paid for?
  • How can I be sure Raise will keep my information secure?
  • What does it mean to be a Contract Employee (“T4 employee”)?
  • Why do you need my Social Insurance Number and date of birth?

Onboarding

  • How do I complete my onboarding? (as a Contract or T4 Employee)
  • How to translate the Raise Web Portal using Chrome

Entering Time & Expenses

  • How to enter your time using Webtime
  • How to enter expenses using Webtime
  • How to enter time & expenses using Fieldglass – CANADA
  • How to enter your time on your Mobile device using Webtime

Worker Resources

  • Worker Resources – Ontario
  • How do I take learning courses?

Getting Paid

  • Do I have to provide direct deposit information to Raise?
  • What is Plaid and how do they keep my information secure?
  • What are my payment options?
  • Is my banking balance information being shared with Raise?

Do I have to provide direct deposit information to Raise?

You are encouraged to sign up for direct deposit, but paper check mailing is an option and this option can be selected during the onboarding process.

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©  Ian Martin Group Inc.   •    RAISE is a service mark of the Ian Martin Group Inc.

©  Ian Martin Group Inc.   •   RAISE est une marque de service de Ian Martin Group Inc.

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