IT Junior Business Analyst
- Contract Length: 4 Months
- Location: North York, ON M2J 1P8
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Job Overview
The IT Junior Business Analyst supports a time-bound initiative focused on transitioning applications from project delivery into operational sustainment. This role works closely with project teams, operations, and vendors to ensure applications, contracts, and support structures are fully prepared for steady-state operations. The analyst plays a key role in facilitating knowledge transfer, validating readiness, and enabling a smooth, low-risk handover to support teams.
Key Responsibilities
- Support transition-to-operations activities for applications moving from delivery to sustainment
- Review and validate application readiness, including documentation, support models, and operational processes
- Coordinate knowledge transfer sessions between project teams, vendors, and operations support teams
- Analyze contracts, licensing, and vendor support agreements to confirm operational ownership and responsibilities
- Collaborate with stakeholders to confirm transition timelines and secure handover approvals
- Identify and escalate risks, gaps, and dependencies that may impact successful transition
- Support the development, completion, and validation of transition plans and handover artifacts
- Facilitate cross-functional discussions to align business, IT, and operations teams on ownership and accountability
- Assist in defining post-go-live support processes, escalation paths, and operational readiness criteria
- Ensure all transition activities are completed within defined timelines to enable a smooth move to steady-state operations
Qualifications
- Experience as a Business Analyst supporting IT or application delivery initiatives
- Exposure to project environments, preferably involving transition to operations, sustainment, or support handovers
- Understanding of vendor contracts, licensing, and third-party support agreements is an asset
- Ability to collaborate effectively with cross-functional teams, including IT, operations, vendors, and business stakeholders
- Comfortable working in fast-paced, time-bound environments with evolving information
- Strong analytical and problem-solving skills, with the ability to identify risks, gaps, and dependencies
- Excellent communication and facilitation skills to support alignment and decision-making
- Highly organized and detail-oriented, with the ability to manage multiple activities simultaneously
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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