Organizational Change Management (OCM) Lead
- Pay Rate: $88.56/hour, depending on experience
- Contract Length: 8 Months
- Location: Calgary, Alberta
Raise is currently hiring a Organizational Change Management (OCM) Lead on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Description
The Organizational Change Management (OCM) Lead is responsible for ensuring the people, process, and behavioural adoption of technology changes delivered as part of the Sunwing– Technology Integration Program. This role safeguards the realisation of integration benefits by embedding structured change practices into delivery execution, minimising resistance, reducing rework, and accelerating time‑to‑value. The OCM Lead works closely with Program Managers, Project Managers, Technology Leads, Business Leaders, and Communications partners to ensure impacted stakeholders are informed, prepared, capable, and supported through the transition to the integrated target state.
Responsibilities
- Program‑level Change Management Strategy
- Stakeholder Impact & Readiness Assessments
- Change & Communications Plans (by wave)
- Leadership Sponsorship Toolkits
- Role‑based Training & Enablement Plans
- Adoption & Readiness Dashboards
- Post‑Implementation Adoption Reviews
Qualifications
- Proven experience supporting large‑scale technology or business integrations
- Strong stakeholder engagement and executive communication skills
- Experience working alongside PMO, technology delivery, and operations
- Ability to operate independently in ambiguous, fast‑moving environments
- Education and Certifications
- Nice to Haves
- Experience supporting M&A or enterprise integration programs
- Background in aviation, transportation, or large operational organisations
- Familiarity with Identity Management, Data Protection, or enterprise systems transformations
- Experience working in matrixed, multi‑partner environments
- Education Certifications
- Bachelor’s Degree Business Administration, Human Resources, Organizational Psychology, or Communications.
- PROSCI Certified Change Management Practitioner (Nice to Have)
- CCMP™ (Certified Change Management Professional) (Nice to Have)
- Project Management Professional (PMP) (Nice to Have)
- Soft Skills
- Strong stakeholder influencing skills – able to engage, align, and influence across diverse groups without direct authority.
- Executive‑level communication – capable of distilling complex change impacts into clear, concise messages for senior leaders and frontline teams.
- High emotional intelligence (EQ) – demonstrates empathy, active listening, and sensitivity to employee and leadership concerns during periods of change.
- Change resilience and adaptability – remains effective and composed in ambiguous, fast‑moving, and evolving integration environments.
- Conflict navigation and resolution – able to surface resistance early, facilitate difficult conversations, and guide stakeholders toward alignment.
- Collaborative mindset – works seamlessly with Program Managers, Project Managers, Technology Leads, Communications, and Operations teams.
- Strong facilitation skills – leads workshops, readiness sessions, and leadership discussions with confidence and clarity.
- Pragmatic problem‑solving – balances structure and methodology with practicality, adjusting approach based on organisational context.
- Credibility and trust‑building – quickly establishes trust with leaders and teams across both legacy organisations.
- Results‑oriented mindset – focused on adoption, readiness, and sustained outcomes rather than activity for activity’s sake.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com.
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