Talent Coordinator ( Remote )
- Pay Rate: $38.15/hour (on W2)
- Contract Length: 5month
- Location: Remote | HOUSTON TX 77002
- Work Schedule: 1st Shift | 08:00 AM – 05:00 PM (40 hrs/week, supporting CST or EST)
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Job Overview
The Talent Coordinator assists in the onboarding of new talent. Serves as an ambassador for the company, ensuring the candidate has a lasting and favorable impression of the company.
Responsibilities
- First Point-of-Contact: Serve as the initial contact for candidates regarding background check and drug screen policies and processes, ensuring their questions are thoroughly addressed.
- Brand Ambassador: Embody the company's People First Commitments and Values of Success, Integrity, Diversity, Inclusion, Safety, Environmental Stewardship, and Customer Service in all interactions, acting as a brand ambassador.
- Partnership Building: Support internal and external customers by fostering engagement through prompt and effective responses to inquiries and issues.
- Effective Communication: Provide timely, thoughtful, and engaging written and verbal communication to customers throughout the hiring process.
- Process Knowledge: Maintain a thorough working knowledge of processes to accurately answer candidate questions and provide necessary information.
- Candidate Profile Management: Keep candidate offer profile notes updated with current and accurate data, reflecting the candidate’s or new hire’s status.
- Issue Resolution and Escalation: Ensure that all candidate and Talent Advisor questions are fully addressed, escalating complex or difficult issues as necessary.
- Pre-Employment Process Coordination: Work closely with the hiring team to provide updates on the candidate's pre-employment process and ensure that all pre-boarding actions are completed in a timely manner.
- Pre-Employment Checks: Monitor and follow through to ensure each pre-employment check is fully executed, remaining proactively engaged throughout every step of the process.
- Administrative Support: Perform administrative duties specific to the department, such as conducting research, processing requests, updating standard templates and reports, and preparing collateral materials.
- Customer Service Excellence: Provide high-quality, timely, and professional customer service, ensuring a positive experience for all stakeholders.
Qualifications
- Education and Experience
- High School Diploma or GED (accredited).
- Four years of prior work experience in HR or Recruitment (1–3 years acceptable).
- Skills, or Abilities
- Proven ability to establish and maintain excellent working relationships.
- Strong interpersonal and organizational capabilities.
- Demonstrates initiative and self-motivation.
- Ability to multi-task, manage conflicting priorities, and meet deadlines.
- Experienced and proficient (ability to use without assistance) with Microsoft Office, Teams, Excel, Outlook, and internet searches.
- Presentation skills.
- Must be willing to work various start times to accommodate various time zones.
- Excellent verbal and written communications skills.
- Must have excellent time management and organizational skills in order to accomplish numerous tasks and assignments.
- Proven problem-solving ability and successful conflict resolution.
- Strong analytical skills.
- Excellent customer focus.
Key Competencies
- Work Standards: Sets high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks.
- Active Learning: Demonstrates zeal for new information, knowledge, and experiences, regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.
- Customer Focus: Make customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
- Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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