IT Desktop Technician II

IT Desktop Technician II

Pay rate: Up to $25.00/hour, depending on experience.

Work Schedule: Monday – Friday | 7:00 am – 4:00 pm

Responsibilities:

  • Performs configuration, installation and/or repairs of PC hardware and peripherals according to established procedures.
  • Contacts end user to define data migration requirements and perform the data migration, if required.
  • Monitors for trouble tickets and coordinates with appropriate vendors for equipment repair, if needed.
  • Adheres to and enforces facility security measures, company safety standards and software licensing procedures.
  • Assists in setting up PC's and related peripherals for special requests.
  • Lends guidance to desktop support teams on hardware related issues.
  • Performs own work and provides assistance to others as directed.
  • Job tasks, correctly performed, have minimal impact upon the viability of the organization.
  • Error is readily ascertainable by the supervisor and can be corrected.

Qualifications:

  • Skills are typically acquired through possession of a A+ certification or equivalent experience.
  • 2 years of experience in a PC related field which includes experience in hardware configuration.
  • Minimum of 3 years of IT Industry experience.
  • Strong background in desktop support and hardware/software troubleshooting.
  • Basic understanding of networking concepts and awareness.

VEVRAA Federal Contractor – priority referral of Protected Veterans requested. An Equal Opportunity Employer – Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity national origin, age, disability, status as a protected veteran, or other characteristics protected by law.

IT Desktop Technician II

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