Our client, the third largest producer of Canadian oil and natural gas and the second largest refiner and upgrader with extensive midstream and downstream infrastructure, has an immediate need for a Field Accommodation Supervisor to execute the Field Accommodation Business Plan to support the community and enable exceptional performance through safety, community engagement, integrity and accountability. This person will lead the Scope Definition, Execution and Lookback activities. They must ensure compliance with alignment to our client's Governing Documents and the Project Management Framework. They will also be accountable to manage the front-line workforce with Service Provider teams to deliver on plan. This is a contract position for one (1) year located in Rainbow Lake, Alberta.
Accountabilities
- Health, Safety, Environment (HSE)
- Demonstrate commitment to our client's Vision, Mission, Values – Safety, Integrity, Performance, Accountability
- Demonstrate HSE commitments to H&S Commitments, Environmental Commitments, Life Savings Rules ; Diversity & Inclusion
- Demonstrate commitment to Field Accommodation Values, Mission, Motto.
- Demonstrate understanding of Indigenous awareness, history, and culture
- Adhere to our client's Governing Documents – Policies, Standard, Procedures
- Stop work if not being performed safely, and actively participate in resolution
- Commitment to self and team awareness to drive understanding and effectiveness
- Maintain their training profile to meet our client's requirements and risk tolerance
- Verify area and project-specific orientations are delivered to each worker before start of any work activities onsite.
- As per our client's safe work permitting practice, issue Safe Work Permits to approved Service Provider personnel; on risk-based approach
- Obtain, review, and enter HSE Event information into our client's Reporting System – Intelex
- Actively engage in the Emergency Response Plan (ERP) and crisis management processes to ensure that all workers are familiar with the ERP, including performing drills/exercises
- Review and verify compliance to our client's 561 and ISN Networld Compliance prior and during execution
- Review and verify compliance to food safety regulations
- Perform Service Provider spot checks with HSE team
- Ensure mask fit testing is up to date and compliant
- Monitor and review Service Providers performance through proactive assurance/assessment activities with a coaching/mentoring approach
- Plan, schedule, and assess Service Providers are following the requirements of the client's Safety Management System and the Service Providers’ Safety Management systems
- Plan and/or participate in behavior-based observations, hazard identifications, near misses, incident reporting, THAs, Hazard Assessments, Safety Meetings, site inspections and other proactive safety activities or initiatives – HSE Power BI Dashboard
- In accordance to OHS Act (Section 4 – Obligations of Supervisors and Section 10 – Obligations of Prime Contractors)
- Execution and follow up on external government agencies compliance visits
- Be the on scene supervisor for all incidents pertaining to FA
- Verify case management process with Service Provider participate in incident investigation to ensure close-out, review, and approve
- Communicate to Coordinator on Camp Rule violations
- Review and correct contractual deviation of Service Provider performance regarding room management
- Participate with Journey Management of Coordinator within the asset
- Review, Manage, and submit requests for PLP process – Service Provider Access
- Benchmarking/Analysis
- Monitor and verify other groups functional forecasts/scope for accuracy & variance in partnership with Reservations team (0 -3 months out from execution)
- Review, analyze the Field Accommodation Power BI Data – Cost/Man-day, Food Cost, Cost by Category, Short Term Forecast/Occupancy, Camp Stays, Staff vs. Guest Staffing Ratio, Occupied/On hold
- Review, track, and identify trends related to real-time feedback
- Ensure and maintain relevant MS Office program competence – Excel. PPT, MS Teams, MS Outlook
- Perform assurance (QA) on food preparation, janitorial, housekeeping and front desk scope performed by Service Provider in accordance with the contractual terms and conditions
- Communicate on asset life cycle condition to inform asset inventory management system to support Coordinator deliverable
- Obtain and analyze client feedback card KPI data trends and share with Coordinator
- Create a Master Service Request (MSR) to receive Purchase Order Approval – Maximo
- Review and verify invoices as part of the payment verification process – Open Invoice
- Estimate, Monitor, Manage Field Accommodation annual camp budgets
- Provide data to Cost Technician and take ownership of cost reporting data: (Ex: Accruals, ITD, FFC)
- Consult with NPI regarding maintenance deficiencies within the Field Accommodation assets at the weekly FA/NPI meeting and review the M&R Dashboard
- Project Management Framework
- Demonstrate role-based deliverables and consistent asset to asset approach
- Adhere to COMS 4.4 Project Management Standard – Focus on role “Project Manager”
- Review and demonstrate understanding of role, process, communications through Frontline Supervisor Playbook
- Plan and participate in asset and functional site tours to understand the business
- Monitor and report on Field Accommodation priorities: Food, Shelter, Technology & KPI’s in alignment with project management pillars: Safety, Quality, Schedule, Cost
- Support Coordinator in Stage 0 Opportunity Assessment – Stage 3 & Gate 3 Final Investment Decision (FID) & Stage 5 Lookback deliverables with Consultation and Inform approach from the Coordinators.
- Lead the Stage 4 Execution deliverables.
- Monitor and report to Recreation Coordinator on programs implementation progress in daily Field Accommodation operations
- Communicate to Coordinator all changes to approved plans, schedules and/or standards to the overall project (Non-Compliance Report (NCR) Management of change (MOC)
- Lead Service Provider Stewardship reviews and document business KPI’s
- Communicate deficiencies of fire protection and evacuation equipment to the Coordinator
- Report on maintenance and occupational health concerns M&R Dashboard
- Communicate on maintenance deficiencies within the Field Accommodation assets to Coordinator
- Monitor and communicate on maintenance project progress with NPI to Coordinator
- Demonstrate adherence and discipline to the Field Accommodation Knowledge Management Framework – SharePoint
Required
- Proven experience in a supervisory role within a camp or hospitality environment.
- Experience with monitoring and analyzing KPIs utilizing Power BI : This includes data related to Field Accommodation operations like cost per man-day, food cost, occupancy rates, and staff ratios.
- Experience working in the oil and gas industry (a plus).
- Strong understanding of health, safety, and environment (HSE) principles and a commitment to safety practices.
- Excellent communication, interpersonal, and leadership skills.
- Proficiency in MS Office programs (Excel, PowerPoint, MS Teams, MS Outlook).
- Experience with SharePoint
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Experience with project management methodologies (COMS 4.4 Project Management Standard is a plus).
- Understanding of Indigenous awareness, history, and culture.
- College diploma in hospitality management, business administration, or a related field could be beneficial.
Raise is an established hiring firm with over 65 years of experience. We strive to build teams that reflect the diversity of the communities we work in and encourage applications from traditionally underrepresented groups. We value diversity and inclusion and encourage all qualified people to apply. Connecting professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
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