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FAQs

Frequently Asked Questions

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  • When are Canadian stat holidays – and what do I get paid for?
  • Why do you need my Social Insurance Number and date of birth?
  • What does it mean to be a Contract Employee (“T4 employee”)?
  • How can I be sure Raise will keep my information secure?
  • Why do I have to submit a pre-printed cheque or deposit form?
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Onboarding

3
  • What is Multi-Factor Authentication (MFA) on the Raise Portal?
  • How to translate the Raise Web Portal using Chrome
  • How do I complete my onboarding? (as a Contract or T4 Employee)
Time and Expenses

Entering Time & Expenses

4
  • How to enter your time using Webtime
  • How to enter expenses using Webtime
  • How to enter time & expenses using Fieldglass – CANADA
  • How to enter your time on your Mobile device using Webtime
worker resources

Worker Resources

2
  • How do I take learning courses?
  • Worker Resources – Ontario
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Getting Paid

4
  • What is Plaid and how do they keep my information secure?
  • Is my banking balance information being shared with Raise?
  • What are my payment options?
  • Do I have to provide direct deposit information to Raise?
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Entering Time & Expenses

  • How to enter your time using Webtime
  • How to enter expenses using Webtime
  • How to enter time & expenses using Fieldglass – CANADA
  • How to enter your time on your Mobile device using Webtime
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