Application Support Analyst
- Location: Toronto, ON – Hybrid (Every Tuesday and 1st Friday)
- Pay Rate: $57.31/hr – $67.65/hr
- Contract Length: 4-month contract-to-hire position
We at Raise are hiring an Application Support Analyst for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
- The CW will be working hand in hand on projects and support as required.
- There will be a support shift for one week in every month.
Must Have Requirement:
- Software development/production support experience – 5+ years
- Strong knowledge of both incident and problem management process
- Experience with Red Hat Linux, IBM MQ/Kafka, SQL/Oracle DB – 2+ years
- Experience with web technologies like Java, Spring Boot, and Node JS – 2+ years
- Knowledge of microservice (Red Hat Openshift, Kubernetes, Docker, Helm Chart) architecture and containerization platforms
- Payment experience – 2 years
Nice-to-Have Skills:
- Banking experience
- Experience in handling production support for Tier 1 or Tier 1 critical applications.
- Knowledge in change management process
- Understanding of both SDLC and Agile delivery model
- Experience in delivering CCR (Currency, Capacity and Refresh) projects (Infrastructure and application version upgrade)
- Knowledge on Infra and application log monitoring applications (like Dynatrace)
- Good team player and strong collaboration skills
- Knowledge on File Transfer software and scheduling software like Autosys.
- Knowledge on DevOps, CI/CD pipeline deployment using Jenkins, Artifactory, Github Actions
- Knowledge on security and resiliency requirements from both infrastructure and application perspective
- Should have experience is handling DR exercise
- Strong understanding on various application and regulatory audit processes.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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