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FAQs

Frequently Asked Questions

15
  • Why am I being asked for certain information (e.g., parts of my SSN) before you can submit my resume?
  • Someone called me from India / the Philippines / Africa. Are they with your organization and is this legitimate?
  • Do you use AI bots to reject candidates?
  • Do I have to pay to work with Raise? Does Raise take a cut of my pay?
  • When are Canadian stat holidays – and what do I get paid for?
  • Why do you need my Social Insurance Number and date of birth?
  • Why do you need my Social Security Number and date of birth?
  • What does it mean to be an Independent Consultant?
  • What does it mean to be a Contract Employee (“T4 employee”)?
  • What does it mean to be a Freelancer? (1099 contractor)
  • What does it mean to be a W2 Employee?
  • Is Raise an E-Verify employer?
  • How can I be sure Raise will keep my information secure?
  • Why do I have to submit a pre-printed cheque or deposit form?
  • Why do I have to use a business bank account?
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Onboarding

5
  • What is Multi-Factor Authentication (MFA) on the Raise Portal?
  • How to translate the Raise Web Portal using Chrome
  • How do I complete my onboarding? (as a W2)
  • What is the Form I-9?
  • Who can verify my Form I-9?

Independent Consultants

4
  • When will my invoice be paid?
  • How to invoice as an Independent Consultant
  • Why do I have to use a business bank account?
  • How (and why) to back out the tax on your expense forms
Time and Expenses

Entering Time & Expenses

7
  • How to invoice as an Independent Consultant
  • How to enter your time using Webtime
  • How to enter expenses using Webtime
  • How (and why) to back out the tax on your expense forms
  • How to enter time & expenses using Fieldglass – CANADA
  • How to enter time & expenses using Fieldglass – USA
  • How to enter your time on your Mobile device using Webtime
worker resources

Worker Resources

3
  • WSIB Questionnaire – How does it impact you?
  • How do I take learning courses?
  • Worker Resources – Ontario
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Getting Paid

4
  • What is Plaid and how do they keep my information secure?
  • Is my banking balance information being shared with Raise?
  • What are my payment options?
  • Do I have to provide direct deposit information to Raise?
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Worker Resources

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